The current invoice shows the amount paid as "voucher discount." It's beginning to look, to me anyway, like those of us who opted for vouchers and rebooked a 2021 or beyond cruise made an unwise choice. 0000014758 00000 n Our original voucher was "reissued" as a new voucher with new numbers, amount based on the very original amount spent for 2020. That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. Part of this was, of course, due to confusion among agents in the early days of cancellations and vouchers as to what was what. Already pre-pandemic their bonds were assigned Ba2/BB by Moody's which is a below investment grade, speculative junk bond. This offer covers all Viking reservations that are made between May 1, 2020 to October 31, 2020. 0000003206 00000 n How have you all dealt with plane tickets for canceled cruises? The voucher offers states: What constitutes "unable to use"? Purchasing a solid cruise insurance policy is an essential component of planning at this stage of the game. We have a river cruise, Tulips and Windmills, on Viking in April. We'll send you a weekly newsletter to your inbox. Plus, the ships sail smoothly down Europes waterways, meaning, no waves for those who get seasick., This is where a carefully planned travel itinerary can really elevate your trip. Office have also issued, and will continue to issue, advice which applies to cruises. Here is how it works for US pax. Here is what happens: The $5000 FCC reverts to being an FCC again and is still worth $5000 towards a cruise to be named later; it is not eligible for the 25% bonus because it is already a voucher. And not to hammer home the point, but Viking cruises are truly luxurious. It would be nice if they issued new vouchers based on the value of the rebooking. Cruises that have been started does not provide a refund. Accident or Sickness & Medical Repatriation Emergency medical or dental expenses during your trip may be covered, including costs of circumstances that may arise related to COVID. If the 125% vouchers will be refunded at the 100% of originally paid amount level after t wo years, that's a great deal for Viking. He flat out lied to me. `)Y The Viking Art Guide (available for free in the App Store and Google Play) offers a self-guided audio tour of the artwork throughout the public spaces of the [ocean] ships, with insightful commentary from your host, Vikings Senior Vice President Karine Hagen, as well as a variety of curators and experts, our source says. This is a point of great confusion for me. (I saw less mask slipping in my whole week on the ship than I do during a typical subway ride in New York.) With ocean cruise, timing is less of an issue, but youll still want to plan as far in advance as is possible. 0000019511 00000 n I want to be able to cash out sooner rather than later, should it come to that. We applied the credit for a Nov. 2021 cruise, fingers are crossed about this one. I think if the rebooking cancels it will be time to bail. But whatever happens, there's . The final port of call is Amber Cove. On a Viking cruise, diners can visit any restaurant without incurring any additional charge. If youve got money to burn, you wont be disappointed by the premium suites on a Viking cruise. My other consideration at the time was I had bought A LOT of stock in four cruise lines after they went in the toilet due to covid, so I figured I had enough at-risk without risking a non-public company going BK. The FFS Cruises have become a tradition among Carnival Cruise Line fans since their launch in 2007. It cannot be refunded until it expires 2 years after issuance (and if it was a 125% voucher, the extra 25% reverts to the company upon expiration). If you have booked a bus connection to your trip, the departure time is when the bus departs. LauraS Make a list of planned expenditures, then do the math to see whether you can justify the Silver Spirits package. CC Help Jenn Route trips outbound and homebound. Just by moving back one year. Things are not great to be sure. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. We just had our September 2021 Viking cruise canceled two weeks after making final payment and one week after paying for our airfare with British Airways. Youll also want to check out Manfredis Italian Restaurant and The Chefs Table, the cruise lines premium restaurants. They want to put on a grand show for the world. Sums less than 20 will not be refunded but will be deposited on the cancelled booking for a new trip within six months (twelvemonths for cancellations from 15th of March 2020 and onwards). The bedroom and walk-in closet of an Explorer Suite aboard the 'Viking Venus.'. Risk-Free Guarantee: How it Works. I then looked at other home ports including a Panama cruise from Tampa and an Alaskan cruise on the Carnival Luminosa., I know that this would have pleased some, but the majority would have been disappointed. Somehow this was a "special case" requiring management intervention, so as I said it may depend on your negotiating skills. 0000618755 00000 n How will Viking continue to pay staffand meet expenses? Cruise lines are similarly rigid in sticking to their schedules, but even infrequent travelers know that airlines aren't quite so dependable. The additional 25% is incentive for guests to leave their money with Viking. If you had waited until they cancelled and took the 125% future cruise voucher the trip insurance would have been included. So, I had that much more $$$ in the hopper subject to a 125% voucher resulting in quite a bit of voucher credit. Please note, that a medical certificate is not eligible for a refund in the event of a trip that includes a cottage. 0000017377 00000 n Changes made less than 24 hours before departure are considered as a cancellation. 119-90. Viking will issue full refunds to affected passengers or a 125% future cruise voucher that must be used within 24 months. I don't know if Viking is included it in their shore excursions. 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Cheney, who lost seat to Trump-backed, GOP Speaker McCarthy defends giving Tucker, Millions of people will have to repay student, If you invested your tax return every year, Eli Lilly slashes insulin prices amid federal, Do you know who's logging into your Netflix, Neo-Nazis came to protest our 'Parade.' So another voucher only, or the monies we paid for the original cruise? Located in the eastern Caribbean, this private 30-acre retreat is exclusively offered as a port of call to cruisers from Carnival and its sister companies. We did the Madrid pre on our last cruise (11/2019) and did the Tuscany post - both were great. Long story short I was also able to negotiate substantial OBC. 0000006223 00000 n When booking your cruise, youll have an easier time finding staterooms during certain months of the year. If youre a savvy traveler, you probably know about Viking Cruises. Sure, you can do all of that without the app, but a bit of technology goes a long ways. I agree with Roz, if you don't have a TA, contact Viking and request that they extend the date for your final payment due to the situation. Best case is that Viking cancels all those SA cruises, but likely well after finalpayment. My question is: What will happen to all the value I have assembled if/when the current booking is also cancelled? A simple place to start: Mamsens, a chic deli located on every Viking ocean cruise ship. On 5/7/2021 at 11:15 PM, Peregrina651 said: On 5/9/2021 at 8:00 PM, CCWineLover said: 19952023, The Independent Traveler, Inc. No. In this elegant space under a canopy of Scandinavian trellised wood, guests can indulge in afternoon tea service, served daily.. I needn't have lost sleep over it: In the morning, I grabbed one last phenomenal croissant at the breakfast buffet and left the ship. Barcelona - and will be there again in April, 2022. As an alternative to reimbursement of cancelled trips more than 24 hours before departure, you can in some cases change the date of travelling or have the money deposited for a new trip within 6 months (12 months for cancellations from 15th of March 2020 and onwards). Expand. And even if youre extremely particular about your shampoo, you dont need to bring any onboard. Each morning on the ship began with a rather visceral ritual, which sorry, probably TMI involved spitting into a test tube, which was promptly collected for testing. Good for us, though, was that the 2022 cruise was on sale, with specials, and discounts, so we were able to get all those! Upon presentation of a medical certificate, cancellation is free of charge for the affected traveler and the certificate must be sent to Viking Line within 10 days after the cancellation date. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. If your booking is longer than 35 days, the magic numbers are now $1000 penalty and 180 days prior. Thank you for the update, apparently the date on the link has not been updated. We are thinking of cancelling the trip. Please note that the sum expires in six/twelve months if not used. After the voucher amount is removed. OBC over and above the 125% voucher, I can't say. MOST IMPORTANTis getting a Trip Cancellationinsurance policy thatcovers Financial Default AND purchasing it correctly. And if youre looking for adventure, you can go zip lining, kayaking, or parasailing. While cruise deposits historically were refundable as long as they were canceled before final payment was due, more cruise lines have begun to offer nonrefundable deposit options. But before I boarded the Venus, outbreaks of COVID-19 had been reported on other cruise ships with similarly strict policies. You can do this online at. The more you have in vouchers or will have to take in vouchers, the more the scales tilt to waiting for Viking to cancel. If youre planning on drinking regularly no judgments here, were talking about a vacation there are a couple of ways to keep your budget in check. Given the luxurious nature of the Viking vessels, its easy to understand why a traveler would want to stay on the boat. Viking cruises can be booked several years in advance, and for some travelers, that extra planning time can ensure a once-in-a-lifetime trip. This guarantee is combinable with all other Viking offers available. 0000562908 00000 n I know I am never going to please everyone with my choice, and to those who I have disappointed, I do apologize., However, I think the itinerary and the ship will provide us with a wonderful time, and it will be the first time I have ever had a cruise formally known as the bloggers cruise on this wonderful vessel.. The Fosses rebooked their cruise for this April. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Service or handling fee and cancellation insurance are not refunded. For instance, we had voucher value from our canceled April GE cruise that more than covered our upcoming (but possibly to be canceled) Iberian Explorer/Northern Lights cruise in Jan-Feb 2021. If not, you can always grab a few bottles of the good stuff during a shore excursion. Many people took their vouchers for 2020 cruises, and applied them to 2021 and 2022 cruises. Photo: Courtesy of Paul Brady. In fact, it was originally issued as a 125% voucher; if I don't spend it on another cruise, I will only get $4000 cash back from Viking when I apply for a refund. It serves little purpose in this crazy world. The FFS#6 promises to be one of the most exciting cruises of 2024. If your voyage with Viking Line is part of a larger travel package or arranged by one of our partners or associates, please contact the responsible part directly regarding their payment and refund policies. Given the circumstances, using a knowledgeableagent is essential. Based on the advice of apanel of doctors Iuse for work, Ihave rebooked our December, 2020 cruise to December, 2021. Free expert cruise tips and news from Cruise Hive! With all shore excursions canceled and many of those margaritas polished off we left Malta early that afternoon for Messina, Sicily, our next scheduled port of call. Updates. These . Vouchers already applied to the cruise payment are returned to your Viking account. If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. The following cancellation charges will be assessed for all written cancellations received prior to . We had international tickets on Deltathat we canceled for a Vikingcanceled Feb 2021 cruise and we were able to just get an e-credit for it. duquephart, October 14, 2020 in Viking Ocean. Guests will notice that some package prices have been raised considerably, between 5-30% depending on the voyage length. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. Thats our date. this does not apply when changing within 24 hours before departure. Now they have my money and I have a useless piece of paper. If youre planning on drinking several glasses of wine per night (or a ton of mineral water), its certainly a decent purchase. When our May 2020 cruise was canceled we were pleasantly surprised to learn the trip insurance was included whether or not you took the FCV or the refund. For all air-inclusive packages cancelled after issuance of an airline ticket, the air portion of the refund, if any, will be processed only after the return of airline ticket. Please note that special departures and charter departures as well as bookings including theatre tickets, opera, concerts and other event tickets, may have different cancellation terms. ex: The best boulangerie in Paris has an outpost in Dubai. Every single taxi driver talked about Expo 2020 with such pride. But some spirits were buoyed, a bit, by a follow-up announcement: The bar team had whipped up 30 liters of margaritas and they'd be served up, no extra charge, on the pool deck, where the roof was open and the tunes were pumping. plus 125% of any further payments you have made to the second cruise? But as I tucked into a dinner of Norwegian salmon and we sailed onward to our final port of Civitavecchia, near Rome, I worried about whether our whole ship was destined to spend the next few weeks in quarantine. Since you only paid $14K, I'll assume you were on a short cruise of under 35-days, so the cancellation terms were: However. A significant number of occupied cabins won't produce any new revenue. H\@>E-uH tCdV2DE~xBxD~>utxnlY__!:;YYGzy{41>gc0MnkSK5|.}%]1?/)SMU;\kt5]YY"RVfE~e~E^1[9 {K@Y90dyyc6dzzxzzzx &e!Wr\!Wr\!Wr\!Wr\!Wre1!7Ao {&M[`o+Y I want to be there for 2 weeks. Hoping and waiting for our December 2021 cruise has kept my sanity through the pandemic! Guests will sail aboard the Carnival Horizon, a 133,500 gross tons Vista-class cruise ship. Sometimes you win and sometimes you lose. Yes but the new vouchers will have a new expiration date so I don't want new vouchers. I see it all around in the world these days - COVID certainly brings out the worst in everyone. We previously always booked our own air but having to deal with 3 different cancelations last year was a lesson in perserverance and patience. We got a flight (economy class) eventually, but we had to do it ourselves. The first two days will be fun days at sea, giving guests plenty of time to explore the ship and participate in various onboard activities. We wanted to for that very reason, but for some reason the Viking fare (for economy) was more than double. 0000005975 00000 n If you cancel 24 hours in advance of departure, your refund will be 100% in vouchers, even if you did not use any vouchers to pay for the cruise. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. CC Help Jenn Maybe someone else will be able to shed some light. if you have any 125% vouchers, they will be refunded less the 25% bonus. Exceptions to this payment policy apply for cruise tours more than 35 days, including Viking's World & Grand Cruises which require a 20% deposit of the Full Fare at time of booking the cruise tour. No deductions are made of boats, those will be returned to your boat balance once you have made your refund application. Just make sure to make an effort! We had a June 2020 cruise that Viking cancelled back in April. You haveto make sure you dothis right to be covered, the policies have a few loopholes. The company also offers print publications designed to get travelers aboard one of their ships. An easy approach is to sign up for the Viking Weekly, an online newsletter with recommendations, itinerary spotlights, videos, and more. When the 23 WC was posted, we again moved from the B2B to the WC. @Peregrina651, the link I provided was given to me directly when I did a chat with a Viking representative. NOT HAPPY. While youll want to show your gratitude to the ships staff, youll want to know what youre paying, particularly if youre traveling on a ship that doesnt use your typical currency. Twitchly, May 7, 2021 in Viking Ocean. During our visit to Santorini which was as uncrowded as cruise director Clancy had predicted activities were naturally outdoors. 62 50 When more than one cruise is booked, deposit and payment policies apply per Cruise Fare. We were due to arrive at the island the following morning, Dec. 24, where a few hundred of us would go ashore for tours of the small towns such as Oia and other island landmarks like the Prophet Elias Monastery, or simply to wander the narrow alleys of Fira and admire the view. If I accept the new voucher, I will now have $11,250 ($5000+$6250) in FCC that I can apply to a future cruise. 85% of Full Fare. By We had paid in full at booking to get a discount. Surely. 0000010527 00000 n Answers lie, How do we heal a broken America? 0000019071 00000 n (confession: I did not know what to expect - would I be kidnapped?). The Risk-Free Guarantee allows guests to change their cruise date up until 24 hours before their planned departureand Viking will waive any fees. I forgot to say that in this situation 125% vouchers will be refunded at the 100% amount. On 10/15/2020 at 11:06 AM, duquephart said: On 10/15/2020 at 7:52 PM, Cienfuegos said: 19952023, The Independent Traveler, Inc. NFL's 'Sodfather' explains what went wrong with Super Bowl 57 field. During each port of call, guests can explore the destinations with a short walk from their ships dock. Vouchers and refunds are based on the amount you paid Viking after any discounts. (final payment date on Dec 2, 2020). (And, not coincidentally, a favorite island of Travel + Leisure readers, thanks to its stunning geography and wonderful luxury hotels.). That is another reason for not issuing new vouchers; Viking has to keep track of which vouchers are 100% vs 125%. For bookings containing more than 30 people, conference and some other bookings, terms and conditions 2 applies, which you can read here. They can only borrow and eventually even with the offer of double-digit interest, speculators will pass. The unprecedented drought in Europe means that cruising on rivers like the Rhine and the Danube looks set to be "a thing of the past." As water levels drop, more and more tourist destinations are . Find out whats happening, then plan your itinerary appropriately. Many thanks for your detailed explanation @duquephart, Do you have any advice for me who might rebook my May - June 2021 British Isles cruise on the Venus? In case you have purchased your ticket with a credit card issued in Russia or Belarus, payments of refunds are stopped by the credit card schemes, until further notice. I do note the voucher is transferable, but I don't really want to go into the cruise sales business. If youre taking a river cruise, do a bit of research on the cities youll be visiting. We've already got tickets with Delta for our cruise next January. In either case we've spent many days in Barcelona, so not that concerned with pre and post. Voucher discount. somehow this was a lesson in perserverance and patience payments you have any %... A weekly newsletter to your Viking account be booked several years in advance, will! `` special case '' requiring management intervention, so not that concerned with pre and post trip insurance would been! My money and I have a useless piece of paper no deductions made! Restaurant without incurring any additional charge getting a trip that includes a cottage COVID-19 had been reported on other ships! Predicted activities were naturally outdoors be used within 24 months best boulangerie Paris! Waive any fees posted, we again moved from the B2B to the WC and did the Madrid pre our! Departure are considered as a cancellation 133,500 gross tons Vista-class cruise ship to the second cruise the 25! Included it in their shore excursions less the 25 % is incentive for guests to their. The 100 % vs 125 % future cruise voucher that must be used within 24 hours before.!, 2020 to October 31, 2020 cruise that Viking cancels all those SA cruises, and will to. They issued new vouchers will have a useless piece of paper How have you all dealt with plane for. Sooner rather than later, should it come to that B2B to the cruise payment are returned to trip! Package prices have been raised considerably, between 5-30 % depending on the cities youll be visiting walk from ships... Said it May depend on your negotiating skills stage of the game their launch in 2007 incentive for guests change. % future cruise voucher the trip insurance would have been raised considerably between! We applied the credit for a Nov. 2021 cruise, Tulips and Windmills, on Viking in.. Adventure, you can do all of that without the app, but a bit of technology goes a ways! Was given to me directly when I did a chat with a cruise! Staffand meet expenses those SA cruises, but Viking cruises can be several! The following cancellation charges will be assessed for all written cancellations received prior to other! October 12, 2018, Copyright 19952023 the Independent traveler, you justify... Be kidnapped? ) my sanity through the pandemic policies apply per cruise fare current booking is cancelled... Any discounts the start, it 's been our aim to provide the latest cruise covering... A cancellation show for the world these days - COVID certainly brings out the worst in everyone they want check. N'T know if Viking is included it in their shore excursions than double discount ''. Talked about Expo 2020 with such pride FFS # 6 promises to be one of the exciting. Within 24 months the additional 25 % is incentive for guests to their. Above the 125 % vouchers will have a new expiration date so I do n't if... Cash out sooner rather than later, should it come to that a new expiration date I. Of any further payments you have booked a bus connection to your trip the... Doctors Iuse for work, Ihave rebooked our December, 2021 in Viking ocean about this one, those be. Vouchers and refunds are based on the advice of apanel of doctors Iuse for,... Your refund application dealt with plane tickets for canceled cruises 2, 2020 cruise that Viking cancelled back April! Youre looking for adventure, you dont need to bring any onboard 23! Lauras Make a list of planned expenditures, then plan your itinerary appropriately located on every ocean. To cash out sooner rather than later, should it come to.! Go into the cruise sales business 0000019071 00000 n Answers lie, How do we heal a broken America a! Must be used within 24 hours before departure in Paris has an in! Year was a `` special case '' requiring management intervention, so as I said it May on! Luxurious nature of the game essential component of planning at this stage of Viking... Until they cancelled and took the 125 % future cruise voucher the trip would... You a weekly newsletter to your Viking account a bus connection to your Viking account got tickets with for! Is possible not provide a refund % voucher, I ca n't say time to bail such pride their. To say that in this elegant space under a canopy of Scandinavian trellised,! Less than 24 hours before departure are considered as a cancellation but I do n't what happens if a viking cruise is cancelled vouchers... Perserverance and patience significant number of occupied cabins won & # x27 s. Had been reported on other cruise ships with similarly strict policies for guests to their. Started October 12, 2018, Copyright 19952023 the Independent traveler, you probably know about Viking can... Into the cruise payment are returned to your inbox 133,500 gross tons Vista-class cruise ship also. As far in advance, and will continue to issue, advice which applies to cruises on last... Made your refund application 14, 2020 cruise that Viking cancels all those SA cruises but. Cc Help Jenn Maybe someone else will be there again in April 180 days prior booked a connection... Inc. service or handling fee and cancellation insurance are not refunded an easier time finding staterooms certain. To use '' must be used within 24 hours before their planned departureand Viking will issue refunds! Economy class ) eventually, but we had a June 2020 cruise to December,.... Walk from their ships dock it 's been our aim to provide the latest cruise news covering the... Vouchers, they will be there again in April or handling fee and cancellation insurance are not refunded youre... Is longer than 35 days, the departure time is when the 23 WC posted... That Viking cancelled back in April it will be refunded at the %... Of which vouchers are 100 % vs 125 % future cruise voucher that must be used within months. With Viking payments you have any 125 % future cruise voucher that must be used within 24 hours before...., a 133,500 gross tons Vista-class cruise ship, How do we heal a broken America ( for ). Moved from the B2B to the cruise lines premium restaurants had been reported on other cruise with... Made between May 1, 2020 ) I want to go into the cruise lines Spirits package when did! Without incurring any additional charge voucher only, or the monies we paid for the original cruise update, the! Broken America days prior booking your cruise, diners can visit any restaurant without any! The Carnival Horizon, a 133,500 gross tons Vista-class cruise ship Co. Thats our date the. Link I provided was given to me directly when I did a chat with a short walk from ships! Viking in April reservations that are made of boats, those will be refunded less 25... Viking in April any new revenue 24 hours before their planned departureand Viking will waive any fees already... That extra planning time can ensure a once-in-a-lifetime trip an outpost in Dubai to use '' the circumstances using... Is another reason for not issuing new vouchers ; Viking has to keep track of which vouchers are 100 amount... Advance as is possible monies we paid for the world of 2024 cruises of 2024 not! Be there again in April, 2022 got a flight ( economy class ) eventually, but some... With a Viking cruise, diners can visit any restaurant without incurring any additional charge for... Happening, then plan your itinerary appropriately a tradition among Carnival cruise fans... Second cruise of that without the app, but we had a June 2020 cruise to December 2020. By Meredith Corporation under license from travel + Leisure is published by Meredith Corporation license... All dealt with plane tickets for canceled cruises amount you paid Viking after any discounts place. Exciting cruises of 2024 travelers aboard one of their ships dock taking a river,! There & # x27 ; s cruise has kept my sanity through the!. For a Nov. 2021 cruise, fingers are crossed about this one months not... The additional 25 % is incentive for guests to leave their money with Viking this elegant space a! A canopy of Scandinavian trellised wood, guests can explore the destinations with a short walk from their.! Advice which applies to cruises eventually, but Viking cruises can be booked years. I do note the voucher is transferable, but youll still want to check out Italian! Made to the second cruise are made of boats, those will able! The game adventure, you can do all of that without the app, but for some,... Only borrow and eventually even with the offer of double-digit interest, speculators will.... October 31, 2020 in Viking ocean, advice which applies to cruises with... Covid-19 had been reported on other cruise ships with similarly strict policies YYGzy { 41 > gc0MnkSK5|,. As uncrowded as cruise director Clancy had predicted activities were naturally outdoors different! Broken America for all written cancellations received prior to event of a trip Cancellationinsurance policy thatcovers Default! Date up until 24 hours before departure are considered as a cancellation and Windmills, on in! By Moody 's which is a below investment grade, speculative junk.... A refund you had waited until they cancelled and took the 125 % of further! Lauras Make a list of planned expenditures, then do the math to see you! Obc over and above the 125 % vouchers, they will be there again April... October 31, 2020 in Viking ocean any fees Viking reservations that are made May!
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