The payment will be administered by energy suppliers over 6 months. Are you eligible for the Warm Home Discount? Traditional Prepayment customers will get a voucher they can redeem as top up credit for their electricity meter. You receive the Savings Element of Pension Credit only, You receive Council Tax Reduction (excludes the 25% single persons discount), You receive Income-based or Contribution-based Job Seekers Allowance (JSA), You receive Income-related or Contribution-based Employment & Support Allowance (ESA), You receive Housing Benefit with a total annual household income of 16,190 or less (before tax and National Insurance), You receive Child Tax Credit where the award statement shows a total annual household income of 16,190 or less (before tax and National Insurance), You receive Universal Credit, and have an earned income of between zero and 1,349 in at least one of the twelve preceding assessment periods, Your total annual household income is 16,190 or less (before tax and National Insurance), You receive Personal Independence Payments (PIP), You receive Disability Living Allowance (DLA), any disability premium (all rates) or disabled child element of Universal Credit. You might already be receiving some of it. Blackpool The WHD helpline will opened on the 14th November 2022, and the contact details will be in the letter you are sent, or can be found online here. This offer also applies to people who receive a means-tested benefit and are at state pension age (or living with someone who is). To be eligible you must have been born on or before 25th September 1956, and must have lived in the UK for at last one day during the 19th 25th September 2022 (qualifying week). The eligible low income benefits are: Child Tax Credit that's been awarded based on an annual income of 16,190 or less. It was the companys third major investment round since launching to the market. A discount from Government for every household in the UK. If youre in the core group, you dont have to do anything to apply for the Warm Home Discount. Visit the gov.uk page on Warm Home Discount (Scotland) for more info. If you like Octopus Energy you might find our coupon codes for Nevstudio, Woodgeek Store and Trip.com useful. Youll be able to let us know why you might need a bit of extra support, whether you or someone in your home has a disability or chronic illness, you use essential equipment that relies on electricity, or anything else we should know. With our handy, hassle-free app, you're in control. There is no need to apply for this scheme, it will be automatically applied to your energy bills. The service has been tested in the UK already. We've got a clear roadmap that will both drive our performance to the forefront of our industry and support the UK government in achieving their net zero target by 2050. . The DWP have all the information they need and your discount should be with you shortly. The discount also applies if they live with a young person aged under 18, or someone aged 18 or 19 in full-time education. Have specific communication needs (such as if you dont speak or read English well). Having the display in a prominent place allows you to see how much energy youre using in real-time monetary terms, making you more likely to switch things off and cut back. Universal Credit. Click Here to get 50 credit: Octopus Energy Discount Voucher Code for February 2023 . Octopus Energy Ltd is a company registered in England and Wales. We cover bothnew and second-hand scooterswith 24/7 recovery assistance and puncture care available. Pensioners who can get Winter Fuel Payments. Others you might not have heard of, but be able to get. You've disabled JavaScript in your web browser. If you're on a variable tariff, the energy price cap sets the maximum unit rate and standing charge you'll pay. While you might be getting 140 discount over the winter, have you ever considered where this money is coming from? It is a fixed amount that can help to reduce the stress of energy bills for those that are struggling to pay them. Octopus Energy Ltd is a company registered in England and Wales. If you're on a low income or on disability benefits, then there's a good chance that you can also qualify for this extra cash, but you'll probably need to get in touch with either your energy supplier or the government to let them know. If you qualify for the Warm Home discount, then you'll get 140 taken off of your electric & gas . 400 Energy Bill Support Scheme for every household. Octopus Energy is valued at nearly $5 billion and is one of energy-tech's fastest-growing private companies. Octopus Energy is valued at nearly $5 billion and is one of energy-tech's fastest-growing private companies. One thing we know for sure - this last year has shown us that when we combine our brand with the talent of Cadent employees, we create something special. has recommended 5 years in a row, BBC explain what the energy price cap is here, Special government help during the energy crisis, how the Energy Price Guarantee works in our dedicated blog, gov.uk page on cost of living payments for people on benefits, gov.uk page on cost of living payments for pensioners, gov.uk page on disability cost of living payments, gov.uk page on Warm Home Discount (Scotland), cheapest variable tariff of any large supplier, Income-related Employment and Support Allowance, People born before 25th September 1956, who are in the UK for at least one day between the 19th - 25th September 2022, Loaning thermal cameras to spot heat loss, Giving out free energy-efficient electric blankets. Since then, the award-winning firm has become one of the. FY4 5ES, The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. The BBC explain what the energy price cap is here. New customers get a 50 discount with this referral code. We've blocked your ip address due to previously detected malicious behavior. With operations in 13 countries, Octopus Energy Group's mission is going global. Intelligent Octopus gives you six hours of cheap, green energy from 11.30 pm to 5.30 am every night at a super low rate of 10p per kWh. An Octopus Energy spokesperson told the i paper: We spotted a system error affecting a very small group of customers with older gas meters which still used imperial measurements. Octopus Energy currently offer a student discount of 18% off. Households that qualify for the Warm Home Discount will be sent a letter from HM Government. The money is tax-free and will not affect your other benefits. Ticket Information for our away game against West Ham United on Sunday, April 16. We can install a smart meter at no extra cost if you struggle to read your meter, or can't reach a prepayment meter to top up. While having a smart meter doesnt directly save you money, the in-home display makes you more conscious of how much youre spending on your usage. You can check the progress of your Broader application on your online account by clicking here. From the start of the 2022/23 season, Cannon (17-18) and Young Adult (19-21) members will have access to a larger amount of discounted tickets. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. Thousands of Octopus Energy customers have been accidentally undercharged by 99.9 percent due to a technical error and they dont even have to pay a penny back. To see if your postcode is a Scottish address, you can use the Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). If you are concerned about your security, you can set a passphrase for our representatives to use to identify themselves (they will always wear an identity card as well). By your energy supplier into your account balance with them. This payment is separate to the 400 energy grant above, and will be made into the accounts of eligible people automatically. Competitive pricing. Octopus Energy is handing out 5,000 blankets to those most in need as the cost of living crisis hits Brits. There are other reasons why you might need additional support and they are flexible with their understanding of your needs. Customers who qualify receive a credit towards their energy bills before the 31st March 2023. The Cosy Octopus tariff is designed for heat pump owners and is a Variable time-of-use tariff with two price dips during the day. The Dealhack PWD Discounts Guide is the ultimate savings guide for persons with physical, intellectual, and sensory disabilities. To qualify for the Octopus Energy Warm Home Discount, at least one of the below should be true: You receive the Savings Element of Pension Credit only You receive Council Tax Reduction (excludes the 25% single person's discount) You receive Income Support You receive Income-based or Contribution-based Job Seeker's Allowance (JSA) The 400 will be spread across six months, starting from October 2022. Energy suppliers Overview You could get 150 off your electricity bill for winter 2022 to 2023 under the Warm Home Discount Scheme. has recommended 5 years in a row, Click here if you live in England or Wales, Click here for answers to questions about the WHD if you live in England or Wales, Click here for answers to questions about the WHD if you live in Scotland, https://www.gov.uk/the-warm-home-discount-scheme, Business, Energy, and Industrial Strategy, Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). What about inspiring people to take action and make meaningful changes? Its harder to qualify for the broader group. There are a number of ways we're helping those struggling the most: Read more about the support available from Octopus here. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. A reduction could also be applied if there is a disabled person living in . You should already be getting this if you are meant to be getting it. We offer priority services to customers with different vulnerabilities, or who are in need of some extra help. Between February and March 2022, together with National Grid ESO, Octopus ran the countrys largest household flexibility trial, with over 100,000 of Octopus smart meter customers signing up. Come to Octopus Energy! 2. Octopus Energy Ltd is a company registered in England and Wales. For example, if you need short-term support after a stay in hospital. It will be paid directly to the suppliers and households will have a discount each month starting in October and November through to March 2023. *based on a customer who turns down 1kWh in ~25 events (1-2 per week) at an average 4/kWh. Express. The British Gas Energy Trust pays hard-up households up to 1,500 - and . Brunel Way 650 for people who receive government benefits. The payment is different depending on your circumstances. The non-repayable discount will be. If you havent received your discount, it might be that the DWP needs some more information about your energy supply. However, from 2022/23 there are separate Warm Home Discount schemes: one in England and Wales, and one in Scotland. The more energy-efficient your house is, the less energy youll be using, meaning youll be paying out less for it! As always, weve got you covered! You can request a safety check if you receive means-tested benefit and either: If you are eligible, click below to get a free gas safety check: If you're having trouble filling the form out, call us on 0808 164 1088 and one of our team members will help you. But check the updated terms and conditions before using the code. For every unit of energy customers save compared to their normal usage during a specific timeframe, Octopus expects to pay customers 4 on average, potentially saving customers around 100* over the course of the winter. It is a good idea to check with your supplier to find out if they offer a service like this. Don't forget they also have a few special offers such as free delivery codes for its website, and large discounts across all their products during seasonal sales. This code gives customers 5% off at Octopus Energy. The WHD Helpline is not your energy supplier. Octopus Energy works with the Warm Home Discount scheme to help their low-income and vulnerable customers with their winter energy bills. The UK's third largest energy. Letters are due to be sent to qualifying customers between November 2022 and mid-January 2023, confirming that they are eligible for the rebate and any next steps. If you are planning on upgrading your home, check out the Affordable Warmth and ECO schemes where you could get financial help and grants to cover these costs. You could also try coupons from popular stores like . If you meet the criteria, youll be placed into one of two groups: the core group or the broader group. The VOA will use the following benchmarks for this: BEIS will match property data from the VOA with means-tested benefits and Tax credit data held by DWP and HMRC. You should get a 66 credit every month on your electricity account between October 2022 and April 2023. You may be eligible for Cold Weather Payments if you already receive Pension Credit, Income Support, Jobseekers Allowance, Employment and Support Allowance, Universal Credit, Support for Mortgage Interest. Customers who Pay on Receipt of Bill will have the discount added each month. From October 2022, all households will receive a non-repayable 400 discount on their energy bills. The trial proved that households will use less energy at times of high demand for relatively small financial incentives. Your supplier could: make a credit to your bank account if you pay by direct debit add the credit to your energy account put credit on your prepayment meter or send you a voucher, which may be time-limited However, the firm reassured the customers they don't have to worry about getting slapped with a new bill to reflect the actual amount of gas used, despite the error. You don't need to apply, it will be applied to your energy account automatically by your electricity supplier. It offers liability cover in case of accidental property damage, injuries or legal expenses. These come with premium rates, which might be what is used to give you your free 140. You should check your council tax band on a council tax bill. Letters are expected to be sent to households between November 2022 and January 2023. This scheme helps people who need it most cover their high Winter bills. If you have not received the rebate by the time you have moved house, you will need to contact your new supplier to see if they participate in the WHD scheme and re-apply with them. If the average temperature where you live is below freezing (zero-degrees c) or forecasted to be below freezing for 7 days. Households that qualify for the Warm Home Discount will be sent a letter from the Government. You - or your partner - were in receipt of a qualifying means-tested benefit, or tax credit, as listed in the Low Income Criteria section below, on the qualifying date of the 21st August 2022. Your letter will say if you will receive a rebate automatically or if you need to call the WHD helpline by 28 February 2023 to confirm your details. They can also be found at: https://www.gov.uk/the-warm-home-discount-scheme. Between 1st November 2022 and 31st March 2023. If you believe your request has been wrongly rejected or have any question about Low income benefits. There are plenty of energy grants and schemes open to help you out if you're struggling.. If your electricity supplier is part of the Warm Home Discount scheme, you'll get the payment automatically if you or your partner receive the Guarantee Credit portion of Pension Credit. If you are a pensioner who receives the guaranteed credit element of pension credit. Duel fuel customers on the supplier's standard. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. The WHD scheme has changed for years 2022 / 2023. People claiming some disability benefits will receive a 150 disability . Octopus Energy told customers in the email: "Don't worry about the gas we've already billed you for: that was our mistake, and we have no intention of re-issuing your bills or trying to charge you for it.. This scheme was introduced to support people with the significant increase in energy bills expected in October. It will save the average household about 1,000 per year compared to what they would've spent on a tariff at the maximum October price cap (3,549). has recommended 5 years in a row. We will send your nominated person your statements, as long as they agree to receive them. You will usually have your claim accepted if you are in receipt of disability premiums. When an energy company exits the market, its customers will usually be transferred to a new supplier as part of Ofgems Supplier of Last Resort process. It is part of Octopus Group, which is a certified BCorp. For more information about the Warm Home Discount, you can contact the dedicated team with the details below. The dips are known as "boost periods" from 04:00 - 07:00 and 13:00 - 14:00. This places Octopus Energy in 5th place out of the 76 energy suppliers on TrustPilot. Interestingly, green energy is actually cheaper than traditional energy (fossil fuels), so Octopus Energy is in a great position to supply cheaper energy to their customers in time - however as energy is a very old industry, energy prices are still linked to fossil fuels, but this should change in future. Octopus Energy score an impressive 4.8 out of 5 stars at TrustPilot (from over 127,000 Octopus Energy reviews), with 90% of the reviewers rating them as excellent. Octopus Energy admitted in an email to the undercharged customers the "unintentional discount was triggered by an issue caused by "reading factors" and "unit flags. The payment will be made to the households that currently receive the Winter Fuel Payment (see below), paid on top of any other one-off support these households are entitled to. This freezes the annual bill for a typical household at 2,500. Registered number: 09263424. Finance All student finance Parents' guide 2022 Student loan . Every three months, we update the lists to include the newest offers to help you save on your purchases. People who live in houses that are in council tax band A - D should've already received 150 directly to their bank account. The WHD helpline opened on the 14th November 2022, and the contact details will be included in the letter you receive, or can be found online here. Greg Jackson, CEO of Octopus Energy Group, comments: Lets be very clear: this is a historic moment were entering a new era of energy in which households are moving from passive offtakers to active enablers of a smarter, greener and cheaper grid. Please To contact us please visit our help centre, Landlords Buildings and Contents Insurance, Disability living allowance for adults (disability benefits). When youve been accepted, youll receive an email from Octopus Energy and you can check your application status through your online account. Our registered address is Unit 3, Hadleigh Park Business Park, Chapel Lane, Hadleigh, Essex, SS7 2PP. If you have a gas account with a different energy supplier to your electricity, we will apply the payment to your electricity account. Registered number: 09263424. It is better to use the full postcode to check where you may be eligible. If you do not do so, you will not receive a rebate this winter. There is also a "peak period" from 16:00 - 19:00). Octopus Energy has offered details on what energy . The Department of Work and Pensions will send you a letter to tell you that youre in this group and youll be entered and accepted into the scheme automatically. To learn more, visit: octopusenergy.com. The eligibility criteria are in the 'Core Group 2: 150 for eligible households (Low income/high energy costs)' section above. You can also tell us if you dont speak English, and choose a preferred language (were proud to say our specialists speak over 40 different languages). While most eligible households will receive their rebate automatically, you may receive a letter between November 2022 and mid-January 2023, advising you to contact the helpline to determine if you are eligible for a rebate. If advised to, it is important that you call the WHD helpline on 0800 107 8002 before the deadline, otherwise you will not receive a rebate. Your access to this page has been blocked. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. As they say, everything comes with a price, and that price might be heaving to pay over 140 extra across the year. Eligible customers will be identified based on Low Income Criteria and High Energy Costs Criteria. Each policy is different, depending on whether it covers the self-employed carer, a carer agency or the carers employer. MORE+. The application window normally opens in the Autumn but can close at any time if there are no discounts left. For more information, head to Accessibility and Inclusion at Octopus Energy. To receive the WHD in this group you - or your partner's - name must be on your energy account, and you - or your partner - need to meet these criteria: Customers will be contacted in writing by mid-December to be advised of their eligibility for the scheme. Please, please get in contact with us if youre struggling with your bills. The only energy supplier Which? The payment will be made to anyone eligible in September, and will be paid into your bank account automatically, so you dont need to apply for it. We are sorry for causing this inconvenience. Special offers: saving of 15% Off at Octopus Energy. Call us now and talk to an expert. If this resonates with you, we have a place for you on our journey to The energy provider has opened a 2.5 million scheme to. Energy suppliers may provide a social tariff for vulnerable customers, which can include people with disabilities. DWP use this database for determining Scottish postcodes for the Core Groups. Find out how to apply for the Octopus Energy Warm Home Discount 2022/2023 and how to save. If its not sent to you by the end of March, you can call 0800 731 0214 to find out why. You're attempting to access CouponBirds and are using an anonymous Virtual Private Network (VPN). If youre worried youll struggle to pay your bills, please read our blog here on how we can help. If you are eligible for the 650 Cost of Living Payment but also qualify for this payment, you will receive the 150 payment on top of the 650, which youll receive separately. But what happens to your Warm Home Discount? The money is a one-off discount on your electricity bill, paid to your energy company between October and March. Disclaimer: The information on this page was last updated on 21/12/2022, 09:35:57. This scheme helps people who need it most cover their high Winter bills. Feb 28, 2023. With operations in 13 countries, Octopus Energy Group's mission is going global. Its also likely that you could save money by switching providers or making sure youre on the right tariff for you. Octopus Energy ensures that all of the electricity it supplies is generated from 100% renewable sources. If youre worried about just how you are going to afford your hot water and heating in the winter months, the following energy discounts for disabled people, and schemes for lower-income households might be helpful to you. 5. Letters are due to be sent to qualifying customers between November 2022 and mid-January 2023, confirming that they are eligible for the rebate and any next steps. If your application is successful, the WHD rebate will be added to your energy account, added as credit to your Smart Pay As You Go electric meter or sent to you as energy vouchers from PayPoint, to top up your traditional pre-pay meter, by 31 March 2023. If you believe you should be eligible for the Core group 1 WHD but have not received a letter confirming your eligibility by mid-January 2023, please check https://www.gov.uk/the-warm-home-discount-scheme for more information about the scheme or call the WHD helpline on 0800 107 8002. If you're an Octopus customer, you can access our Financial Support form here a quick and simple online tool which asks you a series of questions about your financial situation. If you have an electric vehicle, you might even want to change your meter type to an Economy 7 to pay less when you charge your car overnight. Looking for ways to reduce your bills? Founded six years ago as a global energy retailer, Octopus Energy entered the U.S. market in 2020, forming Octopus Energy U.S. and fueling the company's global expansion. As well as offering specific support for you, our energy specialists will be there to help faster, will ensure your power is never shut off, and can share important information about different government support available like the Warm Home Discount. Blackpool If you receive the Guarantee Credit element of Pension Credit, youll be placed in the core group. This is because Scotland has no equivalent of the Valuations Office Agency (VOA), as referenced in the Core Group 2 criteria for England and Wales. The customers in question got a 99 percent discount on their gas usage for a short period of time over winter, which we have honoured up to their latest bill. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. Octopus Energy Ltd is a company registered in England and Wales. 326 in July 2022, and 324 later in 2022. Hey I'm Constantine, welcome to Octopus Energy! The service, which aims to help balance the grid and lower the UKs dependence on gas, is the largest of its kind in the world. You shouldnt have to do anything and your discount will be added to your account or sent as a voucher in the post if you have a prepayment meter. Under Core Group 1 or Core Group 2, either you or your partner can be in receipt of the relevant benefit or Pension Credit Guarantee Credit, so long as one of you is listed on the electricity bill or account of a participating supplier. "Customers dont need to worry, the error is now fixed and all those affected have already been contacted.. Octopus Energy has a smart tariff which can also do this. If you have not received a letter by mid-January 2023, but you think you should be eligible for a rebate under Core Group 1, please, Your letter, which will have your reference number, Your electricity bill or statement, as you will need to read out the bill payers name and account number. Digital energy web services you need short-term support after a stay in hospital price cap sets the maximum unit and. The service has been tested in the 'Core group 2: 150 for eligible households ( Low income/high energy )... An anonymous Virtual private Network ( VPN ) 400 discount on your electricity for! Price, and 324 later in 2022 while you might find our coupon for. Youve been accepted, youll be paying out less for it money by switching providers or sure. Eligible households ( Low income/high energy costs criteria 400 octopus energy discount for disabled on your electricity, update... 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