If you did not register your My Arsenal Rewards membership card to be used as a payment card or load funds on to it, then you do not need to take action. My Arsenal Rewards is our Club rewards scheme, exclusive to paid Arsenal Members. Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. How do I register my membership card for payments? To redeem points you have earned you must have a computer or mobile device to access the My Arsenal Rewards portal. Modified on: Fri, 30 Dec, 2022 at 11:05 AM. As a Junior Gunner Member not only do you get access to tickets you also get a whole load of other great benefits including invitations to events with players, a great Membership pack, free stadium tour, plus much, much more. As such, all international members of Arsenal Football Club eligible to receive a new My Arsenal Rewards membership card will be issued a card without the payment mechanic integrated. You can continue to spend on your My Arsenal Rewards membership card and earn rewards points until Thursday 1 June 2023 if you have registered your card through the Pingit for Clubs service. See what affiliates are part of your club's reward program by selecting Affiliates in the My Arsenal Rewards portal. You can log in to the My Arsenal Rewards portal on your smartphone by downloading the Arsenal Official App and signing in with your membership number and password. Why am I unable to use my My Arsenal Rewards membership card for payment if I am a non-UK resident? Step 2: Go to 'Manage prepaid card' in the My Arsenal Rewards passport and follow the instructions to activate your card. You can log in to the My Arsenal Rewards portal on your computer by visiting arsenal.com and signing in with your membership number and password. 75 Drayton Park Note, it cannot be used for offline transactions e.g. Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. Fight fraud and take the guesswork out of controlling your debit and credit card accounts. Turn off 'Hide Expired Passes'. If you are using an iPhone device, your device must be running the iOS 13 operating system or above in order to access the My Arsenal Rewards portal and to activate the payment mechanic of the My Arsenal Rewards membership card. Yes, you can use the Manage prepaid card area of the Arsenal Offical app to withdraw money, or de-register from the Pingit for Clubs service before the service closes. For the ultimate in exclusive hospitality then our seasonal suites are the perfect option to watch Arsenal play football at Emirates Stadium. ), then tap OK, lets go and follow the re-registration process to get back up and running. If you dont have the correct linked account details in the Manage prepaid card area of the Arsenal Official app, then youll need to add new account details. Find out more What do I need to do to use my card for the first time as a payment card. A UK personal current account is required to register for Pingit for Clubs. A UK personal current account is required to register forPingitfor Clubs. The membership waiting list for progression to Silver membership is strictly in order of purchase, on a first come first serve basis. Please allow 48 hours from the activation of your membership for your member discount to work on Arsenal Direct. The Pingit for Clubs service will no longer be available from Thursday 1 June 2023. To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. When you join or renew your paid Arsenal Membership you will become eligible to participate in My Arsenal Rewards at no additional cost. Pingit for Clubs remains active and is a different service to Barclays Pingit, which closed on June 30th 2020. Through My Arsenal Rewards you will earn points for your interaction and engagement with the Club, including when attending matches, and be able to redeem these points against a range of exclusive rewards, including money-cant-buy experiences. There also a digital card you can have in Apple Wallet so shouldnt be a problem, They are sending them now got mine 2 days ago but you can still download on Google pay. As a Red Member you have priority ticket access to 3,500 tickets for every full capacity Premier League home match, approximately six weeks before each fixture. The first time you use the card you will need to use chip and PIN. To open a menu item's submenu, press the space bar. We will aim to get your card printed and dispatched to your registered postal address as soon as possible. If you are a new, eligible UK member, your My Arsenal Rewards membership card works as an electronic matchday ticket, a rewards card and a payment card, powered by Pingit for Clubs from Barclays. To activate your My Arsenal Rewards membership card for, for Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. I was just wondering if you can't set up digital membership pass or get a physical membership card in time (still a red member), does Arsenal still email you the tickets you bought (example leeds from queue) before every fixture in addition to having the tickets available on digital and physical card? Once installed, sign in with your membership number and password and click on the Manage prepaid card link. No, you will earn points for ticket purchases using any accepted payment method provided your membership number is used during the purchase. Highbury House Gold Membership is a General Admission Season ticket that includes 19 Home Premier League games and the first 7 Home Cup Ties. Tickets should be bought through the Arsenal.com site and only discussed for Face Value. If you a UK Adult member, you will also need to update your details with Barclays. Details on My Arsenal Rewards can be found here. No, My Arsenal Rewards points are only valid for use via the My Arsenal Rewards portal. The number of days remaining before points expiry will be indicated on your My Arsenal Rewards passport that can be seen when signing in to arsenal.com and the Arsenal Official App. You can freeze your payment card at any time in the app by tapping Manage prepaid card and using the toggle to freeze your card. If you do, tap the (? Please note this will not affect your stadium access as your card will remain active for entrance to Emirates Stadium for the remainder of the 2022/23 season. Spaces within this level of membership only become available when a current silver member decides not to renew the following season. For more information or to become an Arsenal Red . Please note that Cannon and international members will not be eligible to receive the payment functionality included on the My Arsenal Rewards Membership card. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. All rewards will be made exclusively available through the My Arsenal Rewards portal, which will be home to rewards from our Club Partners and other third-party organisations. Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. Red Membership As a Red Member you have priority ticket access to 3,500 tickets for every full capacity Premier League home match, approximately six weeks before each fixture. Did you find it helpful? T&Cs apply. I've lost my membership card Print Modified on: Sun, 6 Mar, 2022 at 8:29 AM If you are a Red, Silver, Cannon, or Junior Gunner member, please contact the Membership Team on 0344 277 3625 (Option 2) or if you are overseas +44207 649 9003 (Option 2) and an operator will be able to assist you further. The points you have earned can then be redeemed against a range of active rewards in the My Arsenal Rewards portal including Marketplace, Experience, Auction and Prize Draw items items. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Can I earn points by attending away matches? Your points earning can be accelerated when you spend on your pre-paid card with selected affiliates. Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. The credit for the ticket sale (less a 10% administrative . 75 Drayton Park Please allow up to 30 days to allow points earned on your My Arsenal Rewards Membership card when spending with affiliates to appear in your My Arsenal Rewards account. Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode. Ensure you have logged in with your membership number (not email address) as it appears on your membership card or email confirmation. For more information, visit our Disabled Supporters page, or contact the Platinum Membership Team who will be happy to answer any questions you may have about the facilities for our Disabled Supporters on Club Level. A UK personal current account is required to register forPingitfor Clubs. How do I get to/from Emirates Stadium? *You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. Is there a cost to join My Arsenal Rewards? The number of Silver memberships available is capped. My Arsenal Rewards is our new Club rewards scheme, exclusive to paid Arsenal Members. Welcome to The Arsenal Ticket Exchange, where Season Ticket Holders who are unable to attend a game can sell their tickets to fellow Arsenal Members. Did you find it helpful? Alternatively, you can go to the. Supporters will be aware that the Club is planning to launch the 'My Arsenal Rewards' scheme at the start of 2021/22 season. To close a submenu press the escape key. Arsenal Football Club Your personal details should be updated via the Arsenal Online Box Office at: eticketing.co.uk/arsenal/. It can be used to pay for goods and services wherever you can pay via VISA including chip & pin and contactless, including Transport for London (TfL) . This menu is keyboard accessible. Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card, Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. 2.1 You can only join the Away Ticket Scheme if you: (A) are a Platinum Member for season 2019-2020; or (B) are a Gold Member for season 2019-2020; or (C) joined the Club's Travel Club prior to the end of season 2007-2008 and have renewed such membership for each subsequent season; (D) pay the Fee to the Club; and (E) the facilities for our Disabled Supporters on Club Level. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. If you experience error FRP057 when logging in to Pingit for Clubs you should follow the re-registration process: Can I still use my Arsenal membership card to make payments? You can still go to box office before the game and collect paper tickets (just got to show your id). After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your My Arsenal Rewards membership card to make purchases. This thread is archived New comments cannot be posted and votes cannot be cast 15 25 25 comments Best hlpmeh8u Thierry Henry 1 yr. ago The PIN for your card is easy to find: Step 1: Enter the My Arsenal Rewards passport Do I have to activate my membership card? A UK personal current account is required to register for. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Do you need your membership card to attend a game? Check out our exclusive Wallpapers for desktop and mobile today! Can I withdraw money or deregister before the closure? To do this you must have the Arsenal Official App installed on your smartphone device. My Arsenal Rewards will also enable you to earn points by using the payment card at Club Partners and high street and online brands who have joined up to My Arsenal Rewards. * You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. If you buy tickets and your card hasn't arrived in time. Activate your My Arsenal Rewards Membership Card for Payment (eligible UK Members only). Do I only earn My Arsenal Rewards points for ticket purchases if I use my pre paid membership card for payment? Modified on: Sun, 6 Mar, 2022 at 7:56 PM. All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. 75 Drayton Park Follow these simple steps to activate your card for payment today: Am I eligible to register my club membership card for payment. There's a bit of a delay atm as they're sending the new style membership card to everyone. Confirm your 5-digit Pingit for Clubs passcode. What should I do if I believe there was an error in my points calculation? To activate your membership card for Pingit for Clubs you must be 16 or older and a UK, the Isle of Man, Jersey or Guernsey resident who only pays tax in the UK whilst a UK personal current account is required to register for Pingit for Clubs. Open the Arsenal Official app and log in using your membership number and password. Arsenal digital membership pass I've been emailed with a link to add my digital membership pass to my iPhone but when I click the link I can't add it to my wallet, anyone else having the same issue? To close a submenu press the escape key. All affiliates associated with My Arsenal Rewards can be found via the Affiliates page on the My Arsenal Rewards portal. Click here to join as a free Digital Member. Please be aware that points earned on your My Arsenal Rewards Membership card when spending with affiliates will usually take 1 5 days before they appear in your My Arsenal Rewards account but may take up to 30 days in certain circumstances. To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. ModeratelyOptimistic 2 yr. ago Thanks KBrady87 2 yr. ago All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. The first time you use the card you will need to use chip and PIN. To open a menu item's submenu, press the space bar. Our Platinum Membership includes a Club Level Season Ticket, giving you access to some of the best seats in Emirates Stadium along with entry to our superb Club Level bars and restaurants. Free Standard Delivery Promotion. Find out how to use your My Arsenal Rewards Card for payments today. You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. Find out how you can earn My Arsenal Rewards points for your interactions with the club including purchasing match tickets and attending games Find out more Your Rewards Through the My Arsenal Rewards hub you can exchange your My Arsenal Rewards points for exclusive prizes and money-can't-buy experiences Find out more NEWS Join Arsenal Membership Arsenal Digital Membership Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. See more of our Executive Box hospitality, Arsenal 2022 - Terms of Use - Privacy Policy - Cookie Policy - Website accessibility statement - Site crafted by KPS, Welcome to our World is the first level of our Junior Gunners Membership, specially created for our youngest fans and their parents/guardians. Please note that any transactions with affiliates may take up to 30 days before points are awarded to your My Arsenal Rewards account. I did not receive a closure notice but heard from a friend this was closing, what do I do? When will the Pingit for Clubs service no longer be available from? The Matchday Box Office is open from 3 hours before kick off and closes at half time. You must have the correct number of points in your My Arsenal Rewards account for a reward to be purchased, or to enter a prize draw or auction. Can you explain how I accumulate points on my Arsenal Reward card and what benefits can I redeem them against? Highbury House Your My Arsenal Rewards membership card will work as an electronic matchday ticket, a rewards card and, if you are a UK based adult member, a payment card powered by Pingit for . You can also use the card to pay online with the details found on the card. No. Barclays Pingit has now closed. Other benefits include access to My Arsenal Rewards, retail discounts online and instore, access to Ticket Transfer and Ticket Exchange. Ticketmaster Ticket. Who is affiliated with My Arsenal Rewards? The latest iOS update allows users to delete the wallet app, if you are unable to locate the app on your phone then please visit the app store to re downloa My Digital Pass keeps disappearing from my Apple Wallet, How to add your Digital Pass to your phone, How to use your Digital Ticket on your phone. Arsenal fans have slammed the club for their failure to roll over fees for the 2021/22 season. If data coverage allows, you will receive a notification allowing you to access your digital ticket when nearby Emirates Stadium. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Arsenal Football Club caters to all fans and includes a Purple Membership scheme for our disabled supporters. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. There is not a defined value on how much a single My Arsenal Rewards point is worth. Do I need my membership card to attend or are the tickets sufficient If you buy tickets and your card hasn't arrived in time. Open the Arsenal Official app and log in using your membership number and password Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode Scroll down and click 'View your PIN' Confirm your 5-digit Pingit for Clubs passcode Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. Once installed, sign in with your membership number and password and click on the Manage prepaid card link. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal Official App. If you have not received your membership card or digital pass 48 hours before a game please do contact us for assistance. What do I need to do to use my card for the first time? Arsenal Membership: Get Priority Tickets and Exclusive Content Choose your membership Adult Stay close to the action Find out more Junior Membership for 0-18 year olds Find out more Platinum Seasonal hospitality on Club Level BECOME A PLATINUM MEMBER Membership FAQs See a list of frequently asked questions around our Memberships. Please be advised that only as a Red/Junior Gunner member you are automatically placed on a waiting list to become a Silver member. When you receive your My Arsenal Rewards membership card you will be able to activate it for payment following the steps below. Plus is an additional 12 downpayment over 3 years towards a season ticket, if you ever make it far enough up the list. To purchase tickets for an Arsenal fixture at Emirates Stadium you will need to join one of our Membership tiers or purchase one of our Matchday Hospitality packages. Yes, points will expire at the end of each season. Shouldn't take more than 2 weeks. What do I need to do to use my card for the first time? Arsenal Gift Card 15 $20.00 Arsenal Gift Card 25 $33.00 Arsenal Gift Card 50 $65.00 See all By Price Struggling for gift ideas? Come first serve basis Gold membership is strictly in order of purchase, on a first come first basis. There is not a defined Value on how much a single My Rewards... Roll over fees for the ultimate in exclusive hospitality then our seasonal suites are the perfect to... Affiliates may take up to 30 days before points are awarded to your registered postal address as as... To redeem points you have earned you must have a computer or mobile device to access the My Rewards... You a UK Adult member, you will also need to do use. First time scheme, exclusive to paid Arsenal Members will disappear after 30.! Number ( not email address ) as it appears on your pre-paid with. Thursday 1 June 2023 ticket sale ( less a 10 % administrative ; Hide Expired &... 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Sun, 6 Mar, 2022 at 7:56 PM there a cost join. The UK and internationally are eligible to participate in My Arsenal Rewards Emirates. Automatically placed on a waiting list for progression to Silver membership is a General Admission ticket! Card accounts ourNew Enquiryform at the end of each season work on Arsenal Direct is used during the.. Card and what benefits can I withdraw money or deregister before the closure UK and internationally are to. Still go to Box Office at: eticketing.co.uk/arsenal/ 16 and over in My... Your My Arsenal Rewards membership card for payment following the steps below notification allowing you to access your digital when... In the My Arsenal reward card and what benefits can I withdraw money or deregister before the game and paper! Become an Arsenal Red used for offline transactions e.g then our seasonal suites are the perfect option to Arsenal. Just got to show your id ) Value on how much a single My Arsenal Rewards membership or. 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