The term of the Limited Warranty begins from the date of purchase by the original end user customer. Any Idea why? I already reseted the password over Lens, but it did not help. By disconnecting the power and Ethernet cables, you can powercycle the phone. Sign in to the Zoom web portal with credentials that have the Zoom Rooms privilege. Is there a web interface to make settings? Note: See my attachment for more detail visualization. Pressing the 1->Aa button will change the input method to the next sequential character. This usually begins with 0004 or 6416, and it can be found on a barcode on the back of the phone. Only use software version 5.9.3 AA or later when pairing Polycom Trio 8500, Polycom Trio 8800 or Poly Trio C60 with Poly Studio X or Poly G7500 systems software version 3.1 or later. It is more important than ever to enable high-quality hybrid meeting experiences. This happend on both devices. the average Teams user has increased their weekly time spent in meetings by 252%, How to Set up the Poly Studio X50 Video Bar and TC8, Apex Digital Solutions Named to CRNs MSP 500 List for the Fourth Time, Microsoft NCE Reduces Licensing Complexity: Heres How, Microsoft Teams Device Strategy: How to Empower Your Team with the Best in Collaboration Technology, Microsoft Teams Rooms Virtual Demo Experience: Understanding the Devices, Use Cases, and Business Strategy, Collaborative Apps in Microsoft Teams: How to Create One Central Hub For All Your Work in Teams. c)You agree that you are solely responsible for (and that The Company has no responsibility to you or to any third party for) your use of the Application, any breach of your obligations under the Terms and Conditions, and for the consequences (including any loss or damage which The Company may suffer) of any such breach. For HP product support, please visit the HP Customer Support site. The Poly Studio Series is a radically simple meeting room solution that is easy to set up and has rich connection for better collaboration. The Poly Studio X50 and the Poly Studio X30 are great options to pull your virtual meetings into the office meeting room. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. THIS LIMITED WARRANTY IS GOVERNED BY AND CONSTRUED UNDER THE LAWS OF THE COUNTRY IN WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. Poly further warrants on the same terms as this Limited Warranty the repaired or replaced Poly products for the greater of: (a) ninety (90) days following the repair and/or replacement, or (b) the remainder of the original Warranty Period for the Poly product that was repaired or replaced. None of the Software or underlying information or technology may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, North Korea, Iran, Sudan, Syria or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's List of Specially Designated Nationals or the U.S. Commerce Department's Denied Persons List, Unverified List, Entity List, Nonproliferation Sanctions or General Orders. The onboarding of a device with the QR code is the quickest way to bring a single device into the Poly Lens environment. Partner mode (101 pages) . Eventually it turns to work correctly. What Exclusions and Limitations Apply to this Limited Warranty? What Products Does This Limited Warranty Cover? Warranty Policy for Australia and New Zealand. The Application may be subject to export controls or restrictions by the United States or other countries or territories. SOME STATES AND COUNTRIES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. What Is Not Covered by This Limited Warranty? In such event, you must immediately delete the Application. Open Poly Lens in a separate tab (lens.poly.com). Now you can pair your x50 to your Zoom Rooms account. Neither you nor The Company are permitted to delegate their responsibilities or obligations under these Terms and Conditions without the prior written approval of the other party. . POLY MAKES NO OTHER EXPRESS WARRANTY WHETHER WRITTEN OR ORAL AND POLY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. It ought to be twelve characters long and resemble the string "0004F2ABCDEF.". The period of coverage varies by product and is generally 1, 2 or 3 years; consult your original Poly product packaging or user information provided by Poly at the time of purchase for the warranty term specific to your product or online at www.poly.com/support/ ("Warranty Period"). Poly may repair or replace products under this Limited Warranty: (a) with new or reconditioned products, parts, or components, or (b) with a similar Poly product if the eligible product under this Limited Warranty has been discontinued. After a few moments, the meeting should pop up on your Studio X50 and TC8 devices. We strongly advise you to keep your receipt of purchase in order to prove the date of purchase of the product. Pressing Menu, Status, Network, Ethernet will reveal the MAC address if you are unable to read the rear label. Alphabet characters must be entered using lowercase letters, without any colons. Can you tell me the default username and password? For SoundPoint IP 301, 501, 550, 600, 601, and 650, simultaneously press and hold the 4, 6, and * buttons on the dial pad. For United States residents, any disputes arising out of this Limited Warranty or otherwise relating to your purchase of the Poly product that is the subject of this Limited Warranty, whether based on contract, tort, fraud, or any other legal theory, shall be governed by the law of the state in which you currently reside, without regard to its conflict-of-law principles. Using the same password for admin on both sites (device and Lens), the first time i was using the default on the device. For example, to produce an F, the 3-key would need to be pressed three-times. The Poly Studio X50 is a radically simple video bar that is simple to set up, with boardroom-quality audio, and allows content to be shared easily, wired or wirelessly. 9) Limited life consumable components and accessories, that are subject to normal wear and tear, such as cases, cradles, protective coatings, headbands and ear tips, (unless they are found to be non-functional or broken upon purchase of product). Poly Studio X30 is an all-in-one video bar ideal for small conference rooms and huddle rooms. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Type in the phones MAC address. Once your device successfully logs in, navigate to General Settings > Provider. Password: last 6 characters of your Poly X30 or Poly X50 serial number. In the system web interface, go to Audio/Video > Audio > Audio Input. Your rights automatically and immediately terminate without notice from The Company or any Third Party if you fail to comply with any provision of these Terms and Conditions. Find the phones MAC address. Apex Digital Solutions can assist with the evaluation, purchase, deployment, and success managementof Microsoft Teams and Teams Rooms. Youll need the MAC address for use in later procedures, so write it down. The buttons must be held down for a short while before a password prompt appears. However, the Warranty Period provided in the country where the product was purchased shall apply. You no longer need a API license to pair your new X50 with Zoom Meetings. Password: 456. Verify that the audio and video look and sound correct. Enter the MAC address that was previously noted (not case sensitive ) and click Ok.. The following is a general procedure that you can refer to. For the life of me, I cannot get the "call" icon (3) to . Re: Password of Local Admin has changed. Your application may use different terms or If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply. Poly | Video Conferencing, Conference Phones & Headsets | Poly . I just tried it again and voila, it worked.. (The X50 supports dual monitors for larger rooms, optional expansion microphones, and AUX audio in and out.). Plug the HDMI cable into the X50s HDMI1 port, and then plug into your preferred HDMI input port on the TV or display. Follow the on-screen instructions and sign in using the Microsoft Teams account for the Microsoft Teams Room. Note. When we log on, go to General Settings > Provider and select a proper provider. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Once the X50 or X30 boots it will show an IP address on screen. Perfect for mid-sized rooms, this all-in-one video bar has built-in support for leading cloud services such as Microsoft Teams. For more information about installing, configuring, and, administering Poly/Polycom products or services, go to, Plantronics, Inc. (Poly formerly Plantronics and Polycom), 2019 Plantronics, Inc. All rights reserved. The benefits provided under this Limited Warranty are in addition to other rights and remedies provided under Australian and New Zealand Law. If you are adding more than one rooms, click. design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective, Manual will be automatically added to "My Manuals", Initialize the Poly Studio Usb Device Using the Setup Wizard, Identifying Issues Using the Led Indicators, Set Poly Studio as the Default Audio and Video Device, Connect Poly Studio to a Bluetooth Device, Initialize the Poly Studio USB Device Using the Setup Wizard, Update the Poly Studio USB Device and the Remote Control, Pair the Poly Studio USB Device to a Bluetooth Device, Configure a Provisioning Server for Poly Studio USB Device, Export a Configuration File to Your Local System, Identifying Issues Using the LED Indicators, Factory Reset Your Poly Studio USB Device Using Polycom Companion, Pair the Bluetooth Remote Control with Poly Studio, Can't Upgrade, Reset, or Reboot Poly Studio Via Polycom Companion, Conference System Poly Studio X50 Administrator's Manual, Conference System Poly Studio P21 User Manual, Conference System Poly G7500 Administrator's Manual, Conference System Poly Studio R30 User Manual, Conference System Poly Studio R30 Beta User Manual, Conference System Poly G7500 Preparation Manual, Conference System Poly Trio 8300 User Manual, Conference System Poly Polycom RealPresence Group Series User Manual, Page 13: Connect Poly Studio To A Bluetooth Device, Page 14: Configuring Poly Studio Using Polycom Companion, Page 16: Update The Poly Studio Usb Device And The Remote Control, Page 18: Pair The Poly Studio Usb Device To A Bluetooth Device, Page 25: Configure A Provisioning Server For Poly Studio Usb Device, Page 29: Export A Configuration File To Your Local System, Page 32: Factory Reset Your Poly Studio Usb Device Using Polycom Companion, Page 34: Can't Upgrade, Reset, Or Reboot Poly Studio Via Polycom Companion. b)You may not use the Application in any manner that could damage, disable, overburden, or impair the Application (or servers or networks connected to the Application), nor may you use the Application in any manner that could interfere with any other party's use and enjoyment of the Application (or servers or networks connected to the Application). As they initially power on, the Studio X50 and TC8 should automatically pair. Open a browser and enter your Poly X30 or Poly X50 IP address in the URL bar. Polycom default username and password (Web Adminis Polycom Username and Password.png 147 KB. This can also be found in the device's settings. Poly VideoOS Software 3.10 (DODIN APL Approved), Poly VideoOS Software 3.7.1 (DODIN APL Approved), Poly VideoOS Software 3.3.2 (DODIN APL Approved), Poly VideoOS Software 3.1.2 (DODIN APL Approved). The on-screen instructions and sign in using the Microsoft Teams and Teams.! Url bar input port on the back of the phone and video look and sound correct X50! Should automatically pair, go to General Settings & gt ; Provider and select a proper Provider separate! Is easy to set up and has rich connection for better collaboration ; &. To pair your X50 to your Zoom rooms account pressing Menu, Status,,! And Teams rooms ought to be pressed three-times account for the Microsoft account. 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