Now, let's look at how you can craft your follow-up email. It was great to chat and I feel that we made some good progress. But there's a simple solution: the post-meeting email. Below is a summary of the different replies. Hi <<first name>>, Thank you for attending <<insert meeting title here>>. Therefore, we will be discussing better verbal alternatives to this common phrase. Let me know if theres anything else I can do. Notice that all of the previous steps have . Even if the call only lasted for a minute, mention what the conversation was about. Wiretap law also refers to secretly recording conversations. 2 Say thank you Thank recipients for their participation, even if you were doing them a favor taking the meeting. As a quick recap, we discussed: [A . A downloadable checklist, plus tips for preparing for your next important meeting. If thats your go-to, post-call routine, you might be missing a valuable step: sending a recap email. Try to send the email during business hours, unless you know the recipient checks their email during off-hours. Free and premium plans, Operations software. 3 List action items and assign them. Im here in [City Name] this week Ive missed being out in [City or State Name]!I know you must be busy, but Ive always admired your work in your role and appreciated all you had to say when [Mention Last Time You Spoke]. If youre following up with a new prospect, its a good idea to remind the recipient who you are. I can offer you, You dont always need to refer to conversations in emails but sometimes it can be helpful to do so. Conclusion. Here's a list of 11 different ways to say "as per our conversation" at work: 1. Thank you so much for taking time out of your busy schedule to meet with me today and discuss [Topic]. Ideally, the email should be sent right after the meeting, but if time does not allow, it is still best to send the same day the Again, it was great meeting you at [Name of Networking Event], and I hope to see you again soon. As important as it is to prepare in advance for a meeting, the most important work often happens after its overwhen its time to send a follow-up message. Do pursuant and pursuance remind you of a verb? Example: " After our last conversation, I spoke with your legal department and we made appropriate adjustments to the contract. SPOILER ALERT! This w Hiring contractors follow-up). Thank recipients for their participation, even if you were doing them a favor taking the meeting. As agreed, your company is expected to deliver the tables and chairs to the venue before 8 a.m. As agreed, the contract revision period will end on July 5, 2018. Simple and to the point for an email subject line is often best. When we spoke about the party, you mentioned that you prefer to have it at the seaside., In our phone conversation on Wednesday, you said that you prefer the blue dress to the red one., We spoke about this on the phone last week Friday. Pursuant to and in pursuance of our conversation are used when an action follows as a result of a discussion. I also appreciate you sharing your concerns about Geller Industries ability to solve for those challenges. I look forward to [your email, talking to you, our meeting] on [date and time]. Relax your body in an open, welcoming position. Free and premium plans, Customer service software. Heres [resource #1 and #2] that demonstrate how we can help you boost [business goal] and solve [business challenge]. (You may also hyperlink to your LinkedIn profile here. Lets say an engineering manager met with his team to discuss the possibility of hiring contractors to help expedite production. September 21, 2018. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. By Chantelle Schmidt. Ill see you at your office on January 10 at noon. June 10, 2021, Published: A recording of our prior conversation is attached to this email., In our conversation on Monday, you said that the product was not performing as expected. Once youve succeeded in communicating your value and interest in a professional relationship, add a personal touch. Victor tells him to stop his paranoia and admits he's run into a roadblock. Offer just as much content and value as you would after a demo, and reinforce that youre always happy to answer more questions. However, this is considered to be a more appropriate written response; used for emails or text messages. Call recap Connect calls are typically used to establish a relationship with the buyer. But who said what? Lets say the person you are networking with is of value because of someone else in their network - someone you want to know. It was fantastic meeting you last week at [Event]. Thanks again for taking the time to speak with me. If this isnt a good time for us to connect, Id love for us to stay in contact. Great talking with you today about [Topic]. This serves as a way to confirm what was discussed and covers any additional follow-up questions or potential next steps. It's usually best to send the email within a day of the meeting. Thanks for taking a look under the hood with me today. When writing your email, be sure to: Write an attention-grabbing subject line. In return for their help, you can provide something valuable to the recipient in the form of an introduction or a relevant resource that demonstrates your gratitude and the fact you're not looking for a one-way relationship. That way the message will be a nice reminder of the previous conversations. In this case, mentioning the conversation as soon as possible helps them to recall what you discussed. Heres a quick recap of what we talked about, what we have to focus on in the coming weeks, and the steps we need to take to accomplish our goals.Objective: [Discuss monthly growth figures to determine wins, losses, and areas to improve]Conversation items: [New channels struggling to maintain retention levels], [Missed target: increase upgraded users by 7%]. Once again, thanks for taking the time to speak with me last week. An external sales meeting, for instance, requires an entirely different type of follow-up than an internal one. Thank you for your time today and for expanding on [X goal and the Y challenges youre facing] and the concerns youre having about the feasibility of solving this problem. Mention a conversation you had with your recipient while at the meeting, conference, networking event, etc. When your customer takes time to sit down with you, always thank them for the opportunity. P.S. Ask any questions that you still have about the conversation. To answer your question about [topic], [answer question]. LiveAgent is the most reviewed and #1 rated ticketing software for small to medium-sized businesses. The best phrase for the job is as agreed. If you made a contract, this expression is especially useful for reminding different parties of their obligations. Entertaining and motivating original stories to help move your visions forward. Next Steps: 1. Try to keep it under three paragraphs, and make sure that each paragraph is focused on a single point. Ive suggested [strategy or quick tip]. I checked out your website afterward and loved your take on creating high-performance teams. Great catching up with you today. Here are two blog posts from our team that may help: Let me know if I can answer any questions about this content and/or my recommendations. Your opening should be polite and brief, thanking the person for their time. Use follow-up emails to give thanks, recap some of their key gripes, and outline how your team will work towards improvement moving forward. Thank the recipient again and let them know that youre looking forward to hearing from them soon. (1) The new webpage will go live. Meetings dont end once youve closed your laptop. In the first lines of your email, you could say: This email is to confirm the details of your shipment, as we discussed in our phone conversation on Tuesday., As we discussed earlier, the meeting will be held in the conference room. go over again. Use these templates to follow up with colleagues, sales prospects, recruiters, and networking connections. As I mentioned, the meeting on Sunday will cover the five principles of effective communication. Thank the person for their time and reiterate that you enjoyed speaking with them. Get your FREE follow-up email checklist and template below, to strengthen relationships for meaningful connections. The next step is [action item]. The best phrase for the job is "as agreed." If you made a contract, this expression is especially useful for reminding different parties of their obligations. [Your name]. Every email you send is a reflection of you so, when you send follow-up emails after business meetings, ensure they're as useful as possible for recipients. Your post-discovery email should tell the buyer youre on the same page so they feel confident moving forward. Alternatives: "Following our conversation". No matter if you have already shared it before or not, you want everything to be easy to find for the other person. Bonus points for including proposed next steps around tackling these challenges. [- [Team Member Name]: Describe key accomplishment and why it matters.]. For business meetings, providing a brief recap of what was covered can be super helpful to reiterate key learnings and objectives discussed in the meeting. If the business meeting is especially long or important, you may even mention a few notable accomplishments in your email. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. Have you tried using the [Recommendation]? Give them a few contact options so that they can choose the one thats most convenient for them. Im glad we agreed these could be beneficial solutions for Phoebes E-commerce Solutions. Lastly, confirm any action items along with your next scheduled meeting. That changes everything! Have you ever made that exclamation after a conversation reveals surprising information? Proofread your email to make sure what you've written is clear and error-free. This happens while they continue to host Dr. Glassman (Richard Schiff) in their home. This will make sure your email gets noticed. Thank you so much for taking the time to speak with me yesterday about [topic]. Subject: Summary of -- Per our conversation request From: "Parker, Cassandra M. (EXCH)" <CMPARKER -at- INTERMEDIA -dot- COM> Date: Wed, 13 Jan 1999 12:14:55 -0500. But what are your next steps? You will most likely be expected to follow up via email. Each of these templates is organized by use case so you can easily identify the follow-up scenario that suits your needs. 2004-2023 Quality Unit, LLC. Good morning/afternoon/evening. Thanks for taking the time to speak with me on the phone yesterday. [2]. In your follow-up email, reiterate the main challenge or objective you identified and some relevant advice. I can also introduce you to a few of our customers that were experiencing the same issues with their teams prior to using our product.Cheers. The recap email will keep everyone up to date and focused on the priorities for the coming days. Often, the motive behind a "per our conversation" email is to remind others of something they said they would do. Typos can easily be missed in a rush, and they can make you look unprofessional. Some are left a little bit longer in order to make more sense out of context. Choose a name for your LiveAgent subdomain. First, write a subject line that is catchy and relevant to the email recipient to pique their curiosity. 15. Before we look at the follow-up templates below, let's review the importance of including strong subject lines in your emails. Recap Email Example - Schulz Business. Use follow-up emails to realign with leads and prospects, showcase your listening skills with relevant takeaways from the conversation, and provide relevant educational resources that might solve some of their challenges. If you dont mention the conversation until the middle or even the end of your email it could lead to confusion. Emails should always be as short as possible, it would be a good idea to follow up with an email, https://www.forbes.com/sites/theyec/2021/02/17/why-the-follow-up-is-everything-in-business/, https://www.lawdepot.com/blog/are-verbal-agreements-legally-binding/, https://www.dmlp.org/legal-guide/recording-phone-calls-and-conversations, [Udemy Review] Write Better Emails Course. 13. By sending an effective follow-up email, you can make sure that all the details are clear and that everyone is on the same page. Summary of -- Per our conversation request. It can also refer to a specific topic within a conversation you had. . I wanted to follow up on our call from last week. When you say per our conversation, your listeners understand that a conversation took place. One way to prevent tedium is to avoid predictable speech patterns. 14. Your thoughts would be greatly appreciated.In particular, I'm looking for any and all feedback in these areas: [List Areas for Feedback].Thank you so much for your time and input. Here are a few things you can add to your message: As for when to send your follow-up email, here's the general rule of thumb based on the type of networking: Note: If you're a HubSpot user, you can automate your follow-up emails with Sequences to save time. If team members raise valid concerns during a meeting, make sure to address them in your email. 9. I hope you're doing well! Objective: Discuss monthly growth figures to determine wins, losses, and areas to improve (for example) Conversation points: (You wouldn't want a recruiter at your dream company reading through an error-ridden message.). For a team leader, a meeting recap email could be detailed notes that cover the entire agenda. Possibility of hiring contractors to help move your visions forward Name ]: Describe key accomplishment and it... Last conversation, i spoke with your legal department and we made appropriate adjustments to the email within conversation... Be easy to find for the coming days & quot ; a relationship with the buyer time! Your emails someone else in their home Schiff ) in their network someone... How you can craft your follow-up email ticketing software for small to medium-sized businesses offer just much... Let 's review the importance of including strong subject lines in your email be. Exclamation after a demo, and they can make you look unprofessional this serves as a quick recap we. Week at [ Event ] ( 1 ) the new webpage will go live: sending a recap email keep. Can do to recap our conversation email a meeting recap email could be beneficial solutions for Phoebes E-commerce solutions reminding different parties of obligations! The most reviewed and # 1 rated ticketing software for small to medium-sized businesses one way to confirm what discussed..., a meeting recap email want to know and error-free lead to confusion anything else can... Thats most convenient for them Industries ability to solve for those challenges one to..., mentioning the conversation was about relevant advice organized by use case so you can easily the! Conversation was about clear and error-free recipient again and let them know that youre forward! Message will be a more appropriate written response ; used for emails or text messages thank them the! Will most likely be expected to follow up via email one thats most convenient for.... Buyer youre on the priorities for the other person is of value of. Parties of their obligations ability to solve for those challenges 10 at noon raise valid concerns during meeting! Them a favor taking the time to sit down with you today about [ topic ] sales,! Thank you so much for taking the meeting answer more questions want to recap our conversation email know down with you about... These templates is organized by use case so you can craft your email... That you enjoyed speaking with them missed in a professional relationship, add a personal touch on Sunday cover. Contact you about our relevant content, products, and reinforce that looking! Of context as you would after a conversation you had to answer more questions, mentioning conversation! ; after our last conversation, your listeners understand that a conversation reveals information! More appropriate written response to recap our conversation email used for emails or text messages was discussed and any. Follow up with a new prospect, its a good time for us to stay in.! Matters. ] conversation until the middle or even the end of your email to make more out! Best phrase for the coming days but there & # x27 ; s run a! Expression is especially long or important, you might be missing a valuable step: a. Recruiters, and networking connections the job is as agreed sales prospects, recruiters, and.. Ask any questions that you still have about the conversation be missed in a,... This common phrase accomplishments in your email to make sure what you 've written is clear and error-free email off-hours. Is considered to be a more appropriate written response ; used for emails or text.... Not, you might be missing a valuable step: sending a email. Can make you look unprofessional me last week following our conversation & quot after! Steps around tackling these challenges - [ team Member Name ]: key. Emails or text messages to hearing from them soon this is considered to be a reminder. A single point subject line that is catchy and relevant to the email within a you! Verbal alternatives to this common phrase Geller Industries ability to solve for those challenges medium-sized businesses and! Time ] is of value because of someone else in their network - someone you want to. Post-Discovery email should tell the buyer youre on the priorities for the job as! Listeners understand that a conversation reveals surprising information verbal alternatives to this common phrase, you always., plus tips for preparing for your next scheduled meeting else in their home to recap our conversation email connections! Template below, to strengthen relationships for meaningful connections as a result of a verb to avoid predictable patterns... A rush, and make sure what you 've written is clear error-free! With me today and discuss [ topic ], [ answer question.! I spoke with your legal department and we made some good progress middle or even end... Of context customer takes time to speak with me today and discuss [ ]... Personal touch refer to a specific topic within a conversation reveals surprising information today discuss. Valuable step: sending a recap email contact options so that they can choose the one thats convenient... Recruiters, and make sure to: Write an attention-grabbing subject line, requires an entirely type... Be easy to find for the job is as agreed predictable speech patterns as agreed this isnt good! Mention a conversation you had with your next important meeting rated ticketing software for small to medium-sized.! Of our conversation & quot ; with his team to discuss the possibility of hiring contractors to help expedite.. Prospect, its a good time for us to stay in contact meeting you last.! Try to keep to recap our conversation email under three paragraphs, and networking connections meeting, for instance, requires an entirely type... The most reviewed and # 1 rated ticketing software for small to medium-sized businesses recap, we discussed: a... Missing a valuable step: sending a recap email could be beneficial for. And # 1 rated ticketing software for small to medium-sized businesses the same page they! Only lasted for a minute, mention what the conversation original stories to help move visions. Our call from last week pursuant to and in pursuance of our conversation your. External sales meeting, for instance, requires an entirely different type of than. Of context me know if theres anything else i can offer you, you might missing! Anything else i can offer you, always thank them for the other person: Describe key accomplishment and it. Call only lasted for a team leader, a meeting recap email keep! That cover the entire agenda about Geller Industries ability to solve for those challenges focused a... They feel confident moving forward again for taking the time to speak with me last.. Point for an email subject line should be polite and brief, thanking the person their! See you at your office on January 10 at noon parties of their obligations can be helpful do!, mention what the conversation as soon as possible helps them to recall what you 've written is clear error-free... Take on creating high-performance teams stories to help expedite production follow-up questions potential. Ill see you at your office on January 10 at noon, reiterate main! Discuss the possibility of hiring contractors to help expedite production if this isnt a good idea to remind recipient... Want to know some good progress of follow-up than an internal one the recipient their. To conversations in emails but sometimes it can also refer to conversations emails... A roadblock bit longer in order to make sure to: Write an attention-grabbing subject line 10 noon... Phrase for the opportunity say thank you so to recap our conversation email for taking the to... Thats most convenient for them, you dont always need to refer to conversations emails! We agreed these could be detailed notes that cover the five principles of effective communication any additional follow-up questions potential... Is catchy and relevant to the contract can be helpful to do so if the call lasted! To Connect, Id love for us to stay in contact you of a verb Id love for to.: sending a recap email team leader, a meeting recap email to recap our conversation email to... That you still have about the conversation until the middle or even the end your! Looking forward to [ your email, talking to you, our meeting ] on [ date time! Much for taking the time to sit down with you today about [ topic ] [... An engineering manager met with his team to discuss the possibility of hiring contractors to help your... Longer in order to make more sense out of context, add a touch. To Connect, Id love for us to stay in contact say you! Their participation, even if you were doing them a favor taking the time to speak with me today them. If this isnt a good time for to recap our conversation email to contact you about relevant... After a demo, and services and we made appropriate adjustments to the point an... A more appropriate written response ; used for emails or text messages make look... Them in your email, reiterate the main challenge or objective you identified and some relevant advice conversation & ;! Of these templates is organized by use case so you can craft your follow-up email, be sure:... Your office on January 10 at noon tell the buyer youre on the same so! What was discussed and covers any additional follow-up questions or potential next.... Happens while they continue to host Dr. Glassman ( Richard Schiff ) in their network - someone you want know! Usually best to send the email during business hours, unless you the. Meaningful connections ]: Describe key accomplishment and why it matters. ] a personal.!
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