A great company which I would highly recommend. Did not charge me for a fault under warranty and took time to explain what went wrong and how to avoid it reoccurring - very impressed and highly recomnended. The ladies in the office except one were reasonably nice. After a couple of years of garages not being able to rectify the problems with the roof of my Astra convertible Cayman Autos diagnosed the problem straight away and fixed it. After two failed repairs from BMW specialists who gave up trying to find the fault, I found this place. I left my vehicle with them on Sunday evening and they had it ready for me on Tuesday morning.I am happy with the work they did for me. Sunroof repair from BMW cost over 3500, they rebuilt my panoramic sunroof for 1500.00 and told me how to maintain it. They gave me a good feeling of a very experienced business, with good business sense and a refreshing approach to dealing with my initial complaint during their holiday period. So professional and great at what they do. They provided outstanding service, were very professional, and are probably the most efficient company I know. Thank you sooo much. Had a terrible time trying to get the roof fixed in KentSLK 350main agents and independent Mercedes garages failed.Adam and the very helpful ladies got it sorted in no time making it so well worth the drive.This chap knows what he's doing and prices excellenti trust them. You cannot go wrong with this companyJim Stevens. 100% customer satisfaction. I managed to negotiate down to 1172 but this was still extortionate. Excellent service at a fair price . I then bumped in to Milly, who recognised me, then straight away asked how my mum was getting on.What incredible customer service!!!! It was a monster mess, but after Adam spent some time on it, again working perfectly. 148 - 195. Can I just also say, the staff are knowledgeable and very friendly, excellent service was had all round. A rare find these days. Cayman autos are incredible! My Alfa spider 939 needed an expert so i went under recomendation to cayman auto excellent service very friendly before the car was worked on they discussed the options with me to make sure i was happy once agreed the car was turned around very quickly and has worked perfectly since none of the usual complaints other alfa owners have reported would definatley use and again and recomemd to anyone asking. Turn the ignition off and remove the key. We often see vehicles with neglected seals in the workshop. Had my headrest repaired today excellent service would highly recommend five stars, Very helpful and got my car roof done very quick. If you are looking for a smooth service and excellent workmanship on your car convertible roof - this is the ONLY place to go! I drove my wife's EOS from Nottingham to have Cayman fix the folding roof which had stopped working. Customers often mistakenly apply a lubricant before ensuring that their seals are clean and dry. Monday Friday. I was kept up to date on the diagnosis, cost and repair. Sell on Jumia. Thank you. Excellent service, brilliant staff and quality work. Great customer service , explained all costs before hand so I knew how much would have to pay, on the receipt explained everything what had been done. Originally spoke to Vauxhall about an issue with my hard top roof malfunctioning, they quoted me 274 + vat just for a diagnostic test and informed me they couldnt book me in until middle of August. With assistance place a person on each side of the vehicle and gently raise the boot lid it is important this is done slowly. Very friendly service and clear that they pride themselves on quality work and customer service satisfaction. Wait a few weeks, and travel a long way-but wow it was worth it! Thank you guys, I know where Ill keep in mind for the future!! Will definitely be going back to get it serviced regularly.Prevention is better than a cure!! I left my car with Cayman Autos and a couple of days later I was told the problem was an electric contact and it had been replaced. First class service from first 'phone call to driving the car away from the forecourt. Strongly recommended! Very kind and helpful and very skilled.They were able to fix in 3 hours what no one else could.Thank you for all the coffees :). I was given a quote and advised that the parts were in stock and could be fitted that day.I drove away before 3.00pm with a perfectly working roof.Its hard to think of anything that could be improved.The staff were extremely helpful, polite and efficient.I would recommend Cayman Auto Services to anyone.Malcolm Price. They are professional friendly and know what they are doing so thankful. I even picked her up on a Saturday morning (which is handy to fit in around work). Common Problems Brakes, Electrics (1 case) 1 of 1 Car Details Model 1.6 VTI Sport Year 2007 Avg annual mileage 0 - 4,999 Owned Less than a year Bought Car New Typical MPG 37 Tell us what you. Thanks again adam. 3. I would not hesitate to recommend the company if you have issues with your convertible roof. From first contact with Jenny everything went smoothly with a reminder for the appointment. I would recommend anyone who has a roof problem to go there first! Be in no doubt that the level of customer service you will receive either by email, phone or in person, is nothing short of exceptional. Unlike some garages I could mention the staff were all friendly, helpful and professional even arranging a taxi to take me into Redhill shopping centre while the work was carried out. I am quite sure the Audi Steelership would have charged significantly more and would have taken more time to resolve the issue.Worth travelling for this kind of service. If theres ever a next time-Id definitely come here first! Many thanks! Absolutely brilliant service from this team. How do I close my Peugeot 207 Hard Top Folding Roof Manually? I'd recommend them to anyone. The 1.4 engine is brilliant well looked after. Kept fully informed of what processes were being used and what had been achieved. I would like to say that the whole experience was fantastic from the booking of my appt and down to the diagnostics and fixing of my roof! After months of having issues with my roof, it was really nice to find somewhere that actually knows what they are doing instead of guess work. Thanks again. . Very good service arrived at 9:30 am for a diagnosis and was fixed by 11:45amAnd for a very reasonable price compared to other companies will recommend Cayman autos 100%. A useful specialist KAROL was extremely helpful and showed me which parts were faulty and did not mind me asking several questions or showing me the specific location of parts. Amazing service. We would always recommend that whilst there is a manual procedure for closing a roof system on a hardtop convertible roof, the experts deal with this on a regular basis and can take the stress and risk of harm to yourself, the vehicles roof system or perhaps your relationship with the helper assisting closure. According to Google it's due to a well-known design issue. Quick, knowledgeable, efficient, a pleasure to deal with. A brilliant job for a reasonable price. I spent MORE on general Expenses than I paid for the Bike (in getting back to the suburbs of Manchester). Most vehicles come equipped with an Owners manual and there will be diagrams to help explain each step. They done diagnostic on my car 96 inc vat and they said window motor need to replace so quoted again 550 for part and labour. Thank you. Caymen Auto is definitely one of the best companies I have dealt with. What common problems does the Peugeot 207 have?. Steering wheel adjustment control. If only all garages worked in this professional manner. Returned and advised it needed two relays and if I wait, would be 30 mins. Fixed the issue. Models affected: Solution: There is very likely going to be a crack in your suction pipe. We agreed to have it done and were told it would be ready by 3 pm. If you have issues with your convertible, come here. In addition to this, the final bill was under 500, which although is still a little on the expensive side, I found worth it through the experience I and my father had, alongside simply the haste and expertise of those working here.The thing that pushed me to write this review moreover anything was an extra level of service they included. To begin with everything was fine until about April / May this year, then the roof would come up with roof mechanism faulty, and would do this equally between putting the roof up or down. would defiantly recommend, This garage is one of the best and most efficient I have ever visited or used since i began driving. Found Cayman Autos through their amazing reviews, they booked my car in two days later and resolved the issue in two hours for 400. The dealer wasn't aware of any issue and asked 195 for diagnostics. Total professionalism and efficiency.My car was with them for just five and a half hours.Amazing service. Some 2011 Peugeot 207 CC 1.6 VTI GT may experience failing catalytic converters, excessive oil consumption,electrical connector problems, failed mass air flow sensors, and in some cases the engines may need some major mechanical repairs, even complete engine replacement! Brilliant team helped me get my soft top repaired cannot recommend highly enough. Within a few hours they diagnosed the fault and had a plan in place to fix it for a 3rd of the price! Millie, Heather et al were very friendly and efficient. Hallo,ich bin neu hier.Unser Peugeot hatte heute morgen die Meldung Abgassystem defekt, beim Fahren hat er leicht gestottert.Nachdem der Motor aus war, ist die Khlung noch ca. 5 service - work completed on time, fully transparent with charges and options available and even offered assistance out of hours on a Saturday when a further, unrelated issue resulted in my roof being stuck open. POST REPLY. The fault was diagnosed in about 30 mins and fixed the same day, just wish I'd found them before the best summer since 1976 !! Hat tip to you! Thank you Cayman autos. They fixed it free of charge under the warranty of the original work!Brilliant service. Their reviews are impressive because their work is obviously impressive but I can also vouch for how pleasant and helpful they were to me. What a professional, helpful, friendly service - the staff were wonderful and my Mini Cooper roof was all sorted in exactly the time frame I was told. Finding a fault with a failed item is much easier than an intermittent fault and this was brought to my attention.To cut a long story short, I had to take my car back to caymans 3 times and they tried to fix the issue but it was on the final occasion in late August, the problem which I was told was a wiring fault was finally resolved by Adam who I must say is an asset to his company. I initially took my car somewhere local just because of distance to travel but I urge everyone else out there not to make the same mistake as it's way worth travelling. I will definitely be back next year for a yearly roof service :), Great service - prompt and attentive.Booked in with Millie on the same day and had the job done in a couple of hours the following week.Biggest plus was that the costs, while not cheap, were about a third of the price I was being quoted by a BMW dealership in Thames Ditton who also took a week to respond and only after being chased.Great job Cayman Autos - thank you. Bentley Azure 1998 roof mechanism decided to get confused and shut itself down in a huff. Provided that a repair is conducted effectively and safely, it should always be the first form of recourse. So I just wanna say a big thank you to Cayman Auto Services Ltd for sorting out my roof and helping me to now enjoy the good weather.Thank you for your 5 star service in every department . Genuine and friendly staff and good service. The car was taken to the local dealership. Excellent company, fantastic service. Cayman Auto only work on roof repairs and know their job inside out!!! Very happy - would definitely recommend. I paid 170 and drove off, only to find that the problem still persisted and the hood only worked occasionally. Got a run down of the workings and advise on maintenance when i collected. Apparently, people come from all over Europe for such expertise. It's not quite as stylish as soft-top rivals like the MINI Convertible and Fiat 500C, as designers had to incorporate a long rear. Thanks to owner on line who circulated Daimler Benz info showing factory cords inferior and in Legal terms perhaps, NOT FIT FOR PURPOSE.Excellent company as other reviews confirm. When the roof, doors and windows are closed, the seal is compressed to make the cabin watertight. If you have a convertible, particularly a metal folding roof that has issues then contact Caymanvery, very good. I will be taking my BMW back for an annual service next year . Visited one (alleged) roof specialist and Renault directly before bringing our Renault here. Friendly and helpful staff. At Cayman Autos we have a high level of customer service and turnaround for quick, efficient and cost effective cabriolet and soft top roof repairs. Probably don't like transparency.ALL Trust lost. The 428i has a fearsomely complicated folding hard roof and there were a couple of problems; hinge failure and the load assist system not working. First class service and great knowledge. Great value for money considering the expertise and care taken. Happy days. Be careful of this type of diagnosis as invariably it is a wild guess and most customers believe sensors sound a nice easy fix. Clear process, clear on costs. Outstanding from start to finish!Jenny on first impressions was absolutely fantastic, nothing too much trouble. Thank you Cayman Auto Services! These guys know their stuff, not only that, they understand customer service. Millie was incredible, called me and updated me when she said she would, from someone who works in customer service, her customer service is top notch! They make your car and you feel special. However after the level of service and quick turn-around time I felt It was justified. The complex roof system is made up of a series of hydraulics, wiring, sensors and motors and roof control unit. I cannot recommend them enough. Great knowledge and very helpful. Panoramic sunroof blind control (SW). 6. The roofing mechanism had developed a fault and wasn't closing properly, the roof also needed cleaning and re-waterproofing . Lighting and direction indicator control stalk. Excellent service! Peugeot 207 CC (2007 - 2014) in-depth review. Friendly Team at Cayman. I had a problem with my BMW 1 series convertible roof and initially went to BMW for diagnostic and repair. Whilst water ingress into the cabin area causes the most nuisance, its important to check the entire vehicle for water. This net stops you overloading the boot space to allow sufficient room to enjoy the benefits of open top driving whilst having items in the boot area. Fantastic service. Be suspicious if it doesn't. Also look out for electrical faults. In addition Cayman Auto Services diagnosed that the hydraulic fluid under the seat wasnt from the roof, but from the automatic headrest system that shoots up as a rear rollover bar, in event of an accident.It was recommended that I purchase a used replacement system that they had identified for me and Cayman Auto Services would fit it for me.This happened over a 1/2 day, So the roof is completely repaired and working, and the headrest rollbar system replaced and fully functional which is a big safety issue. Had to travel 100 miles there but they found out what was wrong with it and fixed it in the same day. Whilst it became clear that my roof was beyond economical repair, I can recommend the professionalism and knowledge of this team. Staff very friendly .Will recommend to everybody .5 * * * * *, Such professional service. Right from my initial contact with Millie at Cayman I really felt that I was in safe hands.I was pretty sure it was at least one of the flap motors but I booked in for the initial diagnosis as recommended because I wasnt sure if something underlying could have caused the failure. Keith was very helpful and explained everything in detail as to what had occurred and also what he had done to the car. Great Job to the technician who was also very detailed and to Millie for being transparent throughout the process! They literally saved my baby (Eos)! Very pleased with service and expertise. You can only talk to them via intercom and leave your keys in a cardboard box because of the Covid. Get exact price. Do not force the screw once it stops. infamous cjng dismemberment. Great service; great result and great savings over Bentley costs! We took under an hour and we'd never worked on a folding car roof before. Well Cayman Aut services do sunroof problems .On the phone they new the problem, the lady told me would do a diagnostic, then fix the problem, was a bit sceptical, But "Wow"40 minuets later found the problem.why only (The windows would go down but roof wouldn't move).Said come back in 2 hours an will be done.gave the go a a head.and just as they said.job completed.Now thats Well worth the look 2 hours drive there but when you come back job done.SUNROOFS IS THERE THING,ANTHEY KNOW THERE STUFF.Thank you to everyone there 5***** service an work.. Initially I'd asked them to make it safe and return my windows to up position.They quickly fixed this and diagnosed the problem with my mechanism.The pump had failed by a stroke of luck they had a replacement in stock and gave me a quote to get this sorted.A few hours later, and some complimentary coffees and it was done.They kept me informed during the whole process and made myself and a 6 year old girl very happy on our drive down to Weymouth.% recommend this firm for any convertible issues. Excellent service.
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