Stay tuned for goCard updates by subscribing for emails regarding VIA’s newsletters and service alerts. Your new VIAtrans goCard ID has a smart chip embedded in the card, so during this testing phase, you have access to a safe and secure alternative to paying cash fares. Show the active screen to the operator when boarding the bus. You may apply to determine eligibility for VIAtrans. Tap your goCard ID on the reader inside the bus, then show your goCard ID (picture facing the bus operator) and take a seat. Buy a go card. You will need to pay in full using one form of payment. Ticket Vending Machines (TVMs)(Coming Soon) Only the person eligible for the VIAtrans service can use the VIAtrans goCard ID. 4. This notice will appear 90 days before your card expires to allow you time to obtain a new goCard. No. When tapped, the goCard will first use the smallest pass available. If it stops working, it may be either damaged or defective. • Stored Cash Value: Do you pay as you go? Download goMobile for your Apple or Android device. Once you have purchased your pass for your goCard, you can activate the new pass by tapping your goCard on a reader. • A safe and secure alternative to paying cash fares If you fail to tap the reader when paying or fail to pay proper fare before taking a seat, you may be in violation of VIA’s Code of Conduct. If you prefer not to use your mobile phone or a goCard, VIA offers paper e-fare magnetic stripe tickets for our 31-Day Pass, 7-Day Pass and Day Pass. Simply tap the card to pay your fare on the bus. Protect it. You can load dollar amounts on your goCard to pay for single rides. If you purchase your e-fare Day Pass on the bus, you must let your driver know you want to buy a Day Pass before inserting any money into the fare box. • VIA is currently testing the functionality of the goCard system by distributing goCards at VIA Customer Service Centers. Any fare due at the time of boarding will need to be paid in order to use the service. If a pass is purchased online, the reader will automatically add the pass to your account and activate it when you tap your goCard on a reader, if there are no other active passes. Yes; every five years you will need a new goCard ID. Yes. Value day passes such as a 7 Day Pass and 31 Day Pass are available for $6 and $19, respectively. Please refer to the section titled goCard Web Portal & Account Management. Services such as payroll, tax refund, retirement benefits, court-ordered payments, workers compensation and other funds are delivered faster on a prepaid Mastercard® your card and then present another form of payment for the debit card. Riders who qualify for VIA’s Reduced Fare Program are given a Reduced Fare goCard ID which are specially encoded, so the system automatically gives you the discounted fare if appropriate. Riders using a goCard ID to pay for their fare must tap and show the goCard ID to verify their ability to ride at a discounted fare. To use your senior goCard ID, simply board the bus with your goCard ID handy. If a rider is due change exceeding $1, the operator may dispense an e-fare change card. Load your card on the go Buy gift cards with crypto Leverage multi-device security . Only the person in the picture can use the senior goCard ID. When paying for more than one person, let the operator know before inserting payment. Note: A Reduced Fare goCard is automatically registered by VIA and therefore, has its own separate account. The change card can only be used as payment for future trips within one year of issuance. Please show your Senior goCard ID to the operator when boarding. Retail. • Online – To pay using a credit card, you may visit our goCard Web Portal online. Simplify transfers – your goCard is programmed to automatically know when you are within the transfer window and charges accordingly. What to Know About Stimulus Checks Via Debit Card ... For in-network ATM and check-cashing locations, go to EIPCard.com. Your goCard ID is not transferrable. If your card is stored in your wallet, near chip-based cards that use radio frequency information, or near another goCard, please relocate it. However you want to pay, PayPal can do that. Each rider must have his or her own goCard. A GO … • Online: Web Portal 3. Which pass is right for me? selected retailers where you see the 'buy' symbol; attended Queensland Rail station ticket offices; fare machines at G:link tram stations, busway stations and selected bus interchanges (adult cards … Seniors 62 and older qualify for half-fare rates which include One Day Pass for $1.35, and one-way fare for 65 cents. The card can be used at millions of locations worldwide with no foreign transaction fees – in person, online and in-app Your teen can add the card to their digital wallet and keep it on file with their favorite … goMobile users can pay for multiple fares at one time. It will also show you the balance left on your card. If you attempt to pay for another rider with a pass on your goCard, a red screen will appear and the words “Insufficient Funds” and “Card Already Used” will appear on the screen. The reader will “beep” and display a confirmation that your card is valid (the screen will turn green and say “Fare accepted”). If using a half-fare e-fare card, a valid Reduced Fare ID card must also be presented at boarding. Bulk Order Branded Visa ® Prepaid Cards; GiftCards.com for Business. Just swipe on subsequent trips. (function (c, i, t, y, z, e, n, x) { x = c.createElement(y), n = c.getElementsByTagName(y)[0]; x.async = 1; x.src = t; n.parentNode.insertBefore(x, n); })(document, window, "https://publicinput.com/Link?embedId=996998", "script"). When trying to use our goCard Web Portal online, you will need a four-digit security code. The VIA goCard is a new electronic reloadable fare card. • Use your card wherever … You must tap your goCard on the reader when you are attempting to pay your fare with the goCard. If you get another card in person, then log in to your account, and click on “Register a card” to associate the new card with your account. Learn More about GiftCards.com for Business » Order business branded gift cards … A goCard can be suspended if it is reported lost/stolen or if we have a problem collecting payment for the value on the card. The terms and conditions are listed in VIA’s Privacy Policy. Card program marketed and administered by Praxell, Inc. To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who obtains a Card… The red light indicates that you have already paid your fare (by using a pass) and that your card cannot be used twice. The goCard will use the products on your card in the following order: Send a card. During this testing phase VIAtrans customers are now allowed to load their goCard electronically with stored value (cash amount). goCard benefits include: When you want to go VIA, goMobile. You may load your goCard electronically with stored value (cash amount) and tap your goCard on the van to pay your fare. Support is just a few taps away. There is no minimum amount you may purchase online. Simply tap the card on the goCard reader inside the bus. If your card is stored in your wallet or near chip-based cards that use radio frequency information, please relocate it. VIA is currently testing the functionality of the goCard system by distributing goCards at VIA Customer Service Centers. No. Or go to the goCard Web Portal online to suspend your card. Billing. If you forget your security code or lose your receipt upon receiving your goCard, then visit any VIA Customer Service Center for further assistance. Your goCard is durable and designed to last six years. The best part about go card … Navy Federal GO Prepaid COVID-19 Response: We appreciate your patience as we're experiencing longer than normal call-wait times. Riders with a goCard ID will need to tap their goCard to pay their fare and then show their photo ID to the operator to verify their identity prior to continuing to their seat. Replacement IDs can be made for a $3 dollar fee. Before using your card, you have to call 1-(800)-240-8100 to activate it. • You never pay a fee for purchases with cash back. To load your card, visit VIAinfo.net/goCard and click on “Register & Manage Your goCard” or visit your closest VIA Customer Service Center. Go-To Cards provide maximum flexibility and ease of use. When transferring to another bus, your goCard will activate a free transfer ticket if the subsequent trips are within 2.5 hours. Card … Upload or create a branded design for your business. d. Visit any CityCycle station, scan your go card and follow the prompts to link your go card to CityCycle. 1 Day Pass Buy go card. FAQ. A VIAtrans goCard ID is required to ride VIAtrans service. goMobile is VIA’s official new mobile ticketing and trip-planning app. A minimum purchase of $1.45 and a maximum purchase of $200 are allowed on the app. Scroll down for a helpful how-to video. Your Day Pass will be dispensed, activated and stamped with an expiration date. Access money directly from your balance†† with our debit and prepaid cards… A goCard can be suspended if it is reported lost/stolen or if we have problem collecting payment for the value on the card. The new goCard ID works just like your VIA ID. goMobile provides trip-planning tools using real-time bus information. Eligibility is based on an individual’s functional ability to use regular city bus service, in keeping with ADA (Americans with Disabilities Act) criteria. Once goCard is fully launched, children will be eligible to obtain their own goCard ID so discounted passes can be loaded onto their card. Additionally, this transfer of funds can only be done when replacing a lost or stolen goCard. No, you may only pay for one person with the goCard (yourself). Purchased products are loaded on your card within 24 to 48 hours. 7 Day Pass It gives you freedom, convenience and peace of mind so that you can focus on enjoying your buying experience. If you would like a free paper e-fare transfer, you must notify the operator before inserting money into the fare box. After joining, you will receive a membership number and link number via email. It’s easy to get a Visa Prepaid card and there’s no credit check required. • Any VIA Customer Service Center – card must be present. The VIAtrans goCard ID is free! Yes. With the goCard customers can add value and passes to their card instead of carrying cash. Open the app on your mobile device to plan a trip, and purchase fares and passes. With VIA goMobile, VIA is continuing its commitment to offer convenient and helpful passenger amenities and resources. Load products immediately onto goCards at VIA Ticket Vending Machines that accept cash and credit cards. It’s the way to go! When you visit VIA Customer Service to obtain your reduced fare goCard ID your cash value funds will be transferred. VIA and King Long Bus Sign Strategic Agreement to Promote 5G and Autonomous Vehicle Innovation for Next-Generation Mobility Applications. Riders eligible to use the VIAtrans service will be given a free VIAtrans goCard ID. 2. Seniors 62 and older qualify for one free senior goCard ID. Please utilize self-service options when possible, such as the Navy Federal … Reduced fare goCard IDs are specially encoded so the system automatically gives you the discounted fare if appropriate. Protect it. Use go card on all TransLink bus, train (including Airtrain), ferry and tram services in greater Brisbane, Ipswich, Sunshine Coast, and Gold Coast regions. Your first use of the goCard signifies your acceptance of this agreement. Yes. To request someone review your transactions, please fill out an online comment form at VIAinfo.net/contact, visit any VIA Customer Service Center or call the VIA goLine at (210) 362-2020. Use Google Pay, Apple Pay, Visa, Mastercard, Discover, AMEX and PayPal for purchases and set up an optional account to make future visits faster. You'll also find instructions for initiating a cash transfer at that … Treat your card like any other money card. A used or expired e-fare card cannot be recharged. Day Passes are also available on every bus. If your card is stored in your wallet or near chip-based cards that use radio frequency information, please remove it and tap it separately to the reader. As your expiration date nears, when you tap your card on the reader inside the bus you will see a message saying, “Renew Card”. If you do not see “PCA” on your VIAtrans goCard ID, then your PCA will need to pay for their own fare when riding with you. You have three options. *If you have a Reduced Fare ID or VIAtrans goCard ID, your card’s balance is automatically protected. Just choose an eGift design, add a personal message and the amount you'd like to give, enter an email … Simply swipe and go on subsequent trips during that day. Passes and tickets purchased with goMobile can be transferred if you lose or upgrade your device. During this testing period, you have two options on how to pay for your trip. Pay for your bus or VIAtrans ride with a durable, reloadable smartcard. E-fare cards are not valid for Park & Ride Service, VIAtrans or any other special or discounted service. Stay tuned for goCard updates by subscribing for emails regarding VIA’s newsletters and service alerts. • Shortly after testing has concluded the goCard will be made available for the general public at all VIA Ticket Vending Machines located at VIA Customer Service Centers. 31-Day Pass (Full and Half Fare), 7-Day Pass (Full Fare), and VIAtrans tickets are available at these H-E-B stores: important things to remember about via e-fare cards. If you have a period pass such as a Semester Pass, then the Semester Pass will be used before any cash value is deducted. Some benefits include faster boarding, card balance protection with registration, account management, secure purchases, safe and secure alternative to paying cash fares, and more durable than magnetic stripe cards (e-fare cards). Riders have the option to manage a goMobile account on a mobile device and online. If a pass is available on your card, then the pass will be activated (if using it for the first time) or be used to pay for your trip. Visa offers a variety of cards that allow you enjoy fast, secure, and easy payments. • More durable than paper passes (e-fare media). Funds cannot be moved between two active cards. Treat your card like any other money card. You can visit any of our VIA Customer Service Centers for assistance. • Smart chip technology that offers card management, secure purchases and convenient features like autoload REASONS TO GET VIA … When you tap your card on a reader your goCard will automatically load your purchased items onto your card. VIA goCard is a durable plastic card with a smart chip designed to make your transit experience simple and secure. All transactions are final; no refunds will be given out. The VIA goCard is a new electronic reloadable fare card. If cash value is available on your goCard, then the fare will be deducted at that time. Our patented “real” handwriting fonts look like the real thing because they are. The goCard Web Portal online allows you to manage multiple cards of all types. Riders who are eligible for reduced fares must provide proof of eligibility when paying or using half-fare e-fare cards. You can manage that account online using the same credit card that you use for any other goCards. Try tapping your goCard again by holding it flat against the reader until you hear it beep. Currently, the smallest purchases you can make are either a One Day Pass or $5 cash value. goMobile Ticketing App | Reloadable goCard | Paper Tickets. If you are using a reduced-fare ticket, you also will need to show the operator your Reduced Fare ID. Once the fare is activated, an animated ticket will display on your screen. If you prefer to pay with cash, transfers are dispensed right out of the fare box on e-fare cards, too. VIA is offering various options for employers to offer transit benefits to their employees. Use the app to purchase fares on the go, for wherever VIA goes. Paper e-fare tickets can be purchased at all VIA Customer Service Centers and many retail outlets including most H-E-B stores (listed below). VIA goCards are now available at the VIA Information Centers. To obtain a senior goCard ID visit any VIA Customer Service location with your government-issued ID. Only one change card per transaction is allowed. Contact Us Business. The reader may not have recognized your card for one of several reasons. GO REWARDS credit cards earn 3 points for every $1 of net purchases made at restaurants, 2 points for every $1 of net purchases made for gas, and 1 point for every $1 of other net purchases. An eGift is a digital Starbucks Card sent via email that your recipient can redeem and enjoy in-store. The goCard is all you need if you’re a Senior, a Student, or anyone who qualifies for reduced fares. Dispose of expired cards, but please do not litter. Use VIA’s free systemwide 4G LTE WiFi to manage your goMobile account while making a trip or visiting one of our Transit Centers. • On the vehicle: After tapping the card on the reader you will be prompted with the remaining balance (cash value or days). VIAtrans goCard IDs are available at the VIA Metro Center. goCard holders can load funds to their card and pay for individual rides, or store any of the following passes: 31-Day Pass   |   7-Day Pass   |   Day Pass. If experiencing difficulties, call the VIA goLine at (210) 362-2020. Current passes available in Full and Reduced fare rates: 1 Day Pass, 7 Day Pass, and 31 Day Pass. go card is TransLink's electronic ticket to fast, easy and convenient travel. 31 Day Pass The GO Prepaid Card is the perfect solution for easy budgeting. VIA is upgrading and replacing all VIAtrans IDs with new free VIA goCards. Payments. If you are allowed a PCA, then your goCard ID will indicate “PCA” on it and they will ride for free when riding with you. Option 1 – Pay with your goCard ID by tapping your goCard ID on the reader inside the bus and then show your goCard ID to the bus operator. Yes. goMobile Ticketing App With the goCard … VIA goCard is a durable plastic card with a smart chip designed to make your transit experience simple and secure. Travel with go card Use go card on all TransLink bus, train (including Airtrain), ferry and tram services in greater Brisbane, Ipswich, Sunshine Coast, and Gold Coast regions. The transferring of a balance from a previous card to a new card cannot be done online. Replacement IDs can be made for a $3 dollar fee. By creating an online account and registering your goCard, customers can: For assistance with goCard, call the at 210.362.2020. Only the person eligible for VIAtrans service can use the VIAtrans goCard ID. To use an e-fare ticket, insert it into the fare box on the first ride to activate. (function (c, i, t, y, z, e, n, x) { x = c.createElement(y), n = c.getElementsByTagName(y)[0]; x.async = 1; x.src = t; n.parentNode.insertBefore(x, n); })(document, window, "https://publicinput.com/Link?embedId=996998", "script"); protect the value on your card if lost or stolen, Just 25 cents per trip | 9 a.m. to 3 p.m., Mon-Fri. Includes VIVA, Primo and Express Service. Get a Visa … The lost VIAtrans goCard ID will no longer be valid to use on VIAtrans service. If you do not hear any beeps or see any lights, your card may be defective or damaged. The go access Corporate Events card is a ticketing solution for conference and event organisers to provide easy travel for delegates around South East Queensland, via the TransLink network. Credit cards, debit cards, and stored value/prepaid cards are … VIA is working with community agencies to distribute the new goCards. Please reach out to your employer’s Human Resources office to find out which option they have selected to offer. Option 2 – Show your goCard ID to the bus operator (picture facing the bus operator) and insert cash or pay for your trip with a e-fare ticket. Kramer Electronics USA, Inc 6 Route 173 West Clinton NJ 08809 Email: info@kramerus.com Tel: (888) 275-6311 Support: (888) 275-6311 Fax: (908) 735-0515 As a beta tester, if you’ve created an account on the goCard Web Portal online, you can suspend your card at any time. And with the e-fare system, you can buy Day passes right on the bus. It will serve as your Pass and ID in one. Credit, Debit, Prepaid, and Gift Cards - learn which card is right for you. To load your card, visit VIAinfo.net/goCard and click on “Register & Manage Your goCard” or visit your closest VIA Customer Service Center. VIA TVMs will be available at several locations to get a new goCard or reload an existing one with passes. The app is free to download for Apple and Android devices and there are no additional fees to purchase VIA products. of cardholders who receive their deposits through the Go Program™. The code will be provided to you at the time you receive your goCard. If the previous VIAtrans goCard ID is later found, please destroy it. goMobile is VIA Metropolitan Transit’s new mobile-ticketing and trip planning app, available for smartphones. This Reward Card is issued by U.S. Bank National Association, pursuant to license from Visa U.S.A. Inc or MasterCard International Incorporated. If you’ve lost a registered goCard, any cash value or un-activated passes can be restored on a new goCard for a replacement fee of $3. Using Your Card • Choose the “credit” button to sign for a purchase or the “debit” button to get cash back at a merchant location. It is a great addition to VIA’s innovative goMobile ticketing app. Then tap your card each time you board a bus and the farebox reader will deduct the appropriate fare. • Any VIA Customer Service Center – card must be present. If you lose your VIAtrans goCard ID, please visit the VIA Metro Center. During this testing phase customers are now allowed to load their goCard electronically with bus passes or stored value (cash amount). Your goCard is durable and designed to last six years. You can buy a go card at over 680 locations across South East Queensland including:. If no pass is available, then it will use cash to pay your fare. The $3 replacement fee will continue to apply. No. Handwriting. Reduced Fare goCard ID and VIAtrans goCard ID expiration dates may vary, depending on the type of card. For convenience, you can buy tickets anytime and activate them when you are ready to ride. The unauthorized copying or alteration, or the sale or presentment of an unauthorized copy or alteration, of a VIA e-fare card may result in criminal prosecution. E-fare cards must be presented to any VIA official upon request. Load your goCard electronically with transit passes or stored value (cash amount). Cash Value. During this resting phase, you have two options: • Passes: To maximize savings per trip, we recommend you purchase passes that are valid for a specific number of days. To use your VIAtrans goCard ID on the regular city bus, simply board the bus with your goCard ID handy. Your new senior goCard ID has a smart chip embedded in the card, so you now have access to a safe and secure alternative to paying cash fares and will automatically receive discounted fare access. Your discounted fare will automatically be deducted upon tapping your goCard ID. • If you want to add value to your goCard without having to physically visit any locations, VIA offers an online alternative, goCard Web Portal, in which you may create an account and add value to your goCard. If you do not have cash value on your card, then the reader will not accept payment for your companion. E-fare cards are valid for Prímo, Regular and Express service. Please note: Monthly passes and discount tickets cannot be transferred. The new e-fare transfers allow for unlimited rides for 2.5 hours. The app is free to download for Apple and Android devices and there are no additional fees to purchase VIA products.. With VIA goMobile, VIA … The senior goCard ID is free! goMobile users can purchase the following products at full-fare and half-fare rates: 2.5-Hour Pass (Not valid on Express Service), Use the Buy Again feature for quick ticket re-purchase. You do not need to ask the bus operator for a transfer when using goCard. When using your card to ride the bus you will continue to show your ID to the bus operator to receive access to the discounted fare. Shortly after testing has concluded the goCard will be made available for the general public at all VIA Ticket Vending Machines located at VIA Customer Service Centers. All replacement goCards will be available for a $3 fee. Check your card’s expiration date online through the goCard Web Portal or goCard Ticket Vending Machine. A truly amazing collection of 100% recycled cards from all of the top designers in the country. When using your card to ride the bus you will continue to show your ID to the bus operator to receive your free ride. You can have multiple goCards associated with a single account. Each Reduced Fare goCard is automatically registered by VIA and therefore will have its own account. Your goCard is not transferable. Send a card. 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