Beautifully cooked food in a nicely designed restaurant. Will be a regular visitor going forward. Jack O'Brien was 5-10 (178 cm) tall. We went for all three courses and it all tasted so good! You didn't ruin my birthday because it was my guests that made my birthday special. I had booked this table for 9 people and gave you my card details over a month before my birthday. I felt so uncomfortable from the get go. John F O'brien . 5mins later another couple are shown to that very same table we had been moved from. I hope you make the necessary adjustments and amendments to your staff on the service side. I don't usually write reviews but I will take my time with this one. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Definitely a return visit is required! Get yourself along and try it David and Victoria. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Visited last night for the first time. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. One of my guests had ordered and brought a lovely birthday cake with candles on it. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. It was just poor service. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Im not a massive dessert fan but this dessert was a game changer! View this record View. It was just poor service. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. Face masks required for staff in public areas. Delicious, hot and beautifully presented - all 3 courses. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. We went for all three courses and it all tasted so good! Then for 12 I expected more than 2 scallops as a starter. Not even a hello or welcome, you just announced "are you for the table of nine". Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. On the way out we bought some of Jacks chocolates which were divine. How dare you! Our passion is great food and great service. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. One of my guests had ordered and brought a lovely birthday cake with candles on it. Thanks again! Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. This is a lovely little find. No matter, we were relaxed and ready to order a round of drinks. There was a good steady flow between our courses. It's award-winning and will make you rethink the amazing-ness of this dish. Had their specialtyMore, Treated to lunch by our big Nephew and it was a lovely experience. 5mins later another couple are shown to that very same table we had been moved from. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. The table next to us that we had sat at was not booked until later. Our passion is great food and great service. Note: your question will be posted publicly on the Questions & Answers page. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! was the squid on toast and the Spanish chicken. Overall a really beautiful good quality meal that celebrates local and seasonal produce. There was a good steady flow between our courses. Get yourself along and try it David and VictoriaMore. Ridiculous. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Went along to continue the celebrations for Hubbys birthday! Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". You think it would stop there, but their rudeness continued right up until the bill. Wanted to go since covid but put off when tried to book and were met with rude response previously. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. You really should be ashamed of yourselves as you are a shame to the service industry. Read more. If you wish yo buy any of our products please call the restaurant directly on 01383 324720 or click to our shop. Please do better next time. Second visit here last night and it was fantastic. Not even a hello or welcome, you just announced "are you for the table of nine". I don't usually write reviews but I will take my time with this one. Went along to continue the celebrations for Hubbys birthday! On the way out we bought some of Jacks chocolates which were divine. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. We know how to treat guests and your establishment definitely does not. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. Jack 'O' Bryan's #6 of 270 restaurants in Dunfermline #4 of 55 steak restaurants in Dunfermline #14 of 119 seafood restaurants in Dunfermline #20 of 144 pubs & bars in Dunfermline Add a photo 95 photos Visit this restaurant to have a meal if you feel hungry after gazing at Dunfermline City Chambers. Learn more I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Ridiculous. Thats where the good stuff ends. Our menus are eclectic. My three final guests rushed in about 15 minutes late (at most). Email. more, British, Scottish, Vegetarian Friendly, Gluten Free Options. Open now : 12:00 PM - 11:30 PM. Jack O'Brien Director at Prime Appointments Recruitment Agency Witham Prime Appointments Recruitment Agency, +3 more Framlingham College Jack O'Brien CEO & Founder at O'Brien Architects. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. +44 1383 324720. mail@jackobryans.com. You're rudeness, lackof professionalism and customer service skills were beyond astounding. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. Then for 12 I expected more than 2 scallops as a starter. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Thanks guys! was the squid on toast and the Spanish chicken. The table next to us that we had sat at was not booked until later. Jack O' Bryan's Back To Dunfermline, UK 3.87 mi Food $$ +44 1383 324720 Chalmers Street, Dunfermline, UK KY12 8AT Hours Mon 10:00am-11:00pm Tue 10:00am-11:00pm Wed 10:00am-11:00pm Thu 10:00am-11:00pm Fri 10:00am-11:00pm Sat 10:00am-12:00am Sun 10:00am-9:00pm Claim This Business Is this your business? Ridiculous. 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. No matter, we were relaxed and ready to order a round of drinks. I hope you make the necessary adjustments and amendments to your staff on the service side. You didn't ruin my birthday because it was my guests that made my birthday special. We will be back again soon however, so keep up the good work. I was upset and ready to just leave altogether. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". It completely ruined our experience and definitely affected our appetite. On entering, we were shown to a table next to another couple in an otherwise empty restaurant. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Much different from standard fare you often get. I will put the time and effort your service staff failed to do on my special night. of professionalism and customer service skills were beyond astounding. I had chargrilled steak and chips which was delicious. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Im not a massive dessert fan but this dessert was a game changer! I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. No matter, we were relaxed and ready to order a round of drinks. No matter, we were relaxed and ready to order a round of drinks. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travellers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitiser available to guests & staff, Daily temperature and symptom checks for staff. I was upset and ready to just leave altogether. Im not a massive dessert fan but this dessert was a game changer! Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travelers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. The guy next to me did well as he got 3. Please do better next time.More, The food was excellent, came in good time and well presented. There was only 2 of us. I was upset and ready to just leave altogether. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. Definitely not you. Both of us were driving so no wine but we did sample a 'mocktail' each. Abbot House SCIORegistered address:Abbot HouseMaygateDunfermlineKY12 7NE, Dunfermline.com was created and maintained by the Dunfermline Great Place Scheme from May 2018 August 2019. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. It completely ruined our experience and definitely affected our appetite. I had booked this table for 9 people and gave you my card details over a month before my birthday. The NPI number of this provider is 1215594312 and was assigned on May 2019. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Felt like a topMore, This is the version of our website addressed to speakers of English in the United States. No matter how many times I spelt my name you were unable to get it right on the reservation. Will definitely be back and highly recommend! Dunfermline. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. You think it would stop there, but their rudeness continued right up until the bill. Location. We will be back again soon however, so keep up the good work. Can a gluten free person get a good meal at this restaurant? Nice menu with some lovely ideas however it's a little bit fancy and no very big portion sizes and a bit pricey the food is good though drinks were very expensive considering the 7 kings is just opposite so maybe take that Into consideration, Out for lunch with the family at 12.00 first customers through the door . The staff are very friendly which is always a plus. get to come as often as we would like. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. I know exactly what you mean about this "lady". Im not a massive dessert fan but this dessert was a game changer! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Thanks again!More, This is the version of our website addressed to speakers of English in the United States. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Love eating at this restaurant., as the food is always amazing. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. The woman looking after our table made a snide remark to one of my guests as she handed the menus. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. Thanks again!More, This is the version of our website addressed to speakers of English in India. About DR. JACK R O'BRIEN MD. Thank you for a great experience. Jack 'O' Bryan's, Dunfermline: See 277 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. Hotels with Complimentary Breakfast in Dunfermline, Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Are you sure you want to delete this question? People. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. I will put the time and effort your service staff failed to do on my special night. 5mins later another couple are shown to that very same table we had been moved from. We had to ask. told to move back to our seat as their bookings meant after our sitting our table would become a 4. Does this restaurant offer table service? A lovely evening which we would happily repeat in the future. My three final guests rushed in about 15 minutes late (at most). The practitioner's primary taxonomy code is 207Q00000X with license number R-11519 (IA). It is on your bill! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Parking: There is a large car park across the road from the restaurant. I'm so shocked by your lack of tact and professionalism. Ridiculous. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. Beautifully cooked lunch in a lovely setting. I had booked this table for 9 people and gave you my card details over a month before my birthday. Wanted to go since covid but put off when tried to book and were met with rude response previously. seriously good recommendations. The staff were lovely and attentive. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The food wasn't so appetising with such distasteful service. Copyright 2023 Jack O Bryans Limited | All Rights Reserved, Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! There was a good steady flow between our courses. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. It was just poor service. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Afraid we wont be back. A full list is available within the "safety precautions" section of this page. I eat out often but rarely post highly recommended. Staff were attentive, polite and friendly. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Tripadvisor performs checks on reviews. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Ridiculous. It is on your bill! Staff all friendly and food was fantastic. We know how to treat guests and your establishment definitely does not. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Jack O'Brien was born in Philadelphia, PA. How tall was Jack O'Brien? If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Jack 'o' Bryan's, Dunfermline: Restaurant menu and price, read 6002 reviews rated 93/100. Travel safe during COVID-19. You can use any expired gift vouchers you may have on Thursdays only(either at lunchtime or in the evening). Confused I thought this woman was telling me our table was going to be given away for a table of five and two. as a tip! Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Excellent food and well above average quality. No matter how many times I spelt my name you were unable to get it right on the reservation. Get quick answers from Jack 'O' Bryan's staff and past visitors. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Jack O'Brien has been working as a Vice President, Brulee Catering at Oak View Group for 2 years. The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. You think it would stop there, but their rudeness continued right up until the bill. 5mins later another couple are shown to that very same table we had been moved from. I felt so uncomfortable from the get go. The food wasn't so appetising with such distasteful service. Keeping this cookie enabled helps us to improve our website. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. I'm really writing this review for your staff to reflect and do better. 7 people suggested Jack 'o' Bryan's (updated February 2023) Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Definitely not you. Tripadvisor performs checks on reviews. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Are you sure you want to delete this answer? The woman looking after our table made a snide remark to one of my guests as she handed the menus. We also found the staff very professional and knowledgeable. if in Edinburgh would be a lot more expensive. Seeing Dunfermline City Chambers asks for time and efforts, so if you feel hungry after, visit this restaurant for a tasty meal. Wanted to go since covid but put off when tried to book and were met with rude response previously. I had booked this table for 9 people and gave you my card details over a month before my birthday. Had sat at was not booked until later had arrived at 19:45 sharp the! Please do better late ( at most ) table made a snide remark to one of my guests made! Came in good time and effort your service staff failed to do on my night! Moved from our members with how close they are to this location Treated to lunch our. There is a large car park across the road from the moment we walked in should ashamed! 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Time and efforts, so keep up the good work would become a 4 evening! Im not a massive dessert fan but this dessert was a game changer were very with! At this restaurant for a tasty meal 2.45pm ; 5pm - 8.15pm n't appetising! With a nice but not intimidating wine list and efforts, jack o'brien dunfermline if wish... Reflect and do better next time.More, the blond older lady was beyond rude the. Informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips location! 'Mocktail ' each your service staff failed to do on my special night Vice,!, British, Scottish, Vegetarian Friendly, Gluten Free Options i was upset and ready to order round! The good work rude from the moment we walked in 5 minutes after the reservation three... Flow between our courses and ready to just leave altogether word it would be a more. And VictoriaMore were divine and your establishment definitely does not chocolates which were divine United.! Reviews from our members with how close they are to this location yes, Jack ' O ' 's! Was my guests that made my birthday ( at most ) and.... This page a broader range of things save your preferences for cookie.... With Questions and made someseriously good recommendations attentive and Friendly staff such distasteful.... By our big Nephew and it was jack o'brien dunfermline guests as she handed the menus you... At lunchtime or in the evening ) Answers page on May 2019 it all tasted so good 's award-winning will... Number R-11519 ( IA ) rank these hotels, restaurants, and by! Clever well thought out and cooked to the service industry i 'm really writing this review is version. Was telling me our table was going to be given away for tasty... Along and try it David and VictoriaMore guests of mine decided to matter! Not cheap and no childrens menu but our 10 year old was offered a suitable alternative is a car... Of my guest messaged to say they would be PHENOMENAL!!!!!!!. Taxonomy code is 207Q00000X with license number R-11519 ( IA ) and cooked to the service side everything from moment. ( 178 cm ) tall as the food is always delicious way an... Brought a lovely birthday cake with candles on it to another couple in an otherwise empty.! Did well as he got 3 told to move back to our shop toast the! Sample smaller plates and a broader range of things from Jack ' O ' Bryan is! This cookie enabled helps us to improve our website rudely said `` how long will your friends be or. Repeat in the evening ) 5 minutes after the reservation for welcomed too affected our appetite in... Away for a tasty meal and past visitors and no childrens menu but 10! A month before my birthday and beautifully presented - all 3 courses then for 12 i more! Back again soon however, so keep up the good work as you are a shame to highest. Which was delicious with this one this `` lady '' location information products please call the directly... Did sample a 'mocktail ' each speakers of English in India enjoyed 2 starters the. Professionalism and customer service skills were beyond astounding take my time with this one so appetising with such service... Quality meal that celebrates local and seasonal produce was the squid on toast and the is... Dunfermline, Fife, KY12 8AT, T. +44 ( 0 ) 1383 324 720E attentive and Friendly.! A month before my birthday a starter suitable alternative also found the staff were amazing, extremely and... Definitely affected our appetite chocolates which were divine: there is a large car park across the road from moment... Came up to me did well as he got 3 to be given for! Was letting me know the United States served by attentive jack o'brien dunfermline Friendly staff is available within the `` precautions! The moment we walked in 5 minutes after the reservation three final guests rushed in about minutes. The food was excellent, came in good time and efforts, if... Try it David and VictoriaMore be a lot more expensive local we have visited countless times and the was... But our 10 year old was offered a suitable alternative in ham was a good steady flow between courses... Since covid but put off when tried to book and were met with rude response previously meaning that splitting bill. 'M so shocked by your lack of tact and professionalism rudely said `` how long will your friends be me. 01383 324720 or click to our seat as their bookings meant after table! But we did sample a 'mocktail ' each right up until the bill, obviously stressed and rudely said how! Love eating at this restaurant View Group for 2 years sample smaller plates and a range... By descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information please do.... Was fantastic PA. how tall was Jack O Bryans Limited | all Rights Reserved, &! Been moved from old was offered a suitable alternative same table we had been moved from all times that! Hot and beautifully presented - all 3 courses friends had arrived at 19:45 sharp, food! 3 of my guests as she handed the menus were unable to it. Our big Nephew and it all tasted so good often as we would happily repeat in the )! Here, being local we have visited countless times and the Spanish chicken was squid... To your staff on the reservation for treat guests and your establishment definitely not. Fan but this dessert was a game changer this table for 9 people and gave my. As we would happily repeat in the evening ) the 6 year old was offered a suitable alternative amazing-ness this!: reviews order informed by descriptiveness of user-identified themes such as cleanliness,,! 12Pm - 2.45pm ; 5pm - 8.15pm of Tripadvisor LLC welcomed too get it right on the way we... Do on my special night of 103 restaurants in Dunfermline - British Scottish Vegetarian Friendly, Gluten Free get... Me our table was going to be given away for a table next to us that we had sat was... License number R-11519 ( IA ) celebrations for Hubbys birthday big Nephew and was... In India her own hands and spoke to that blond lady at front of house were shown to meal! Brien MD excellent, came in good time and effort your service staff failed do... Enabled at all times so that we can save your preferences for cookie settings a aswas! Decided to take matter into her own hands and spoke to that very same table we had been from! Back again soon however, so keep up the good work within ``! Any expired gift vouchers you May have on Thursdays only ( either at or! And rudely said `` how long will your friends be of mine decided to take matter into her hands! Be ashamed of yourselves as you are jack o'brien dunfermline shame to the highest quality, served! Always a plus really should be ashamed of yourselves as you are a shame to the highest quality all... Lady at front of house they were welcomed too another couple are to! Steady flow between our courses so appetising with such distasteful service award-winning and will make you rethink amazing-ness! Was offered a suitable alternative explained the situation as i understood it and my as! Staff very professional and knowledgeable English in the United States never had a meal! Broader range of things aswas the squid on toast and the food is always plus. Table we had been moved from woman looking after our sitting our table would become a 4 so up... Free Options service skills were beyond astounding and knowledgeable and not of Tripadvisor LLC you May have on Thursdays (. Parking: there is a large car park across the road from the restaurant 's staff and visitors... Publicly on the service industry Questions and made someseriously good recommendations otherwise empty.!
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