To enable Verizon Media and our partners to process your personal data select 'I agree', or select 'Manage settings' for more information and to manage your choices. My5 also uses Flash I believe. I regularly update the whole damned machine and it still does not work. The selected output may be visible on the display of your device or in the menus. As with yours mine is about 2 years old. Since the weekend whenever i go to watch a programme on my5 on PC it just doesn't load. This includes the picture freezing, breaking up or buffering. Note: Product names, logos, brands, and other trademarks featured or referred to within refreshyourcache.com are the property of their respective trademark holders. Also see from sight that it's affected other customers. All other on demand apps work seamlessly. Find out more about how we use your information in our Privacy Policy and Cookie Policy. You can change your choices at any time by visiting Your Privacy Controls. To do this go to Menu > Smart Hub > Reset Smart Hub. In other words, any shows that are "exclusive" to the ITV Hub, All4 or My5 apps aren't listed.. but they could well be available via the EPG if they're also available using VM's own VOD system. You better work: Today's holiday deals on laptops are unreal Organized by price, this list makes it easy to score a great laptop at a super … Power OFF and Restart. After each step, check the programme again to see if it's fixed the problem. Bring up that launcher bar by hitting 'Home/Start' on your remote and select the 'Settings' icon. See screenshots, read the latest customer reviews, and compare ratings for Demand 5. at first i thought something was wrong with my laptop but all the other sites i use work perfectly fine it just seems to be that particual page, does anyone … Scroll down then click Check for the update under Flash Player. We and our partners will store and/or access information on your device through the use of cookies and similar technologies, to display personalised ads and content, for ad and content measurement, audience insights and product development. Download this app from Microsoft Store for Windows 10, Windows 8.1, Windows 10 Mobile, Windows Phone 8.1, Windows Phone 8, Windows 10 Team (Surface Hub). Therefore if you are now talking about "My5" and not demand5 (e.g on your PC) try disabling all plugins in Firefox and try to watch it if you cannot watch it in Chrome or IE. The first thing to check is whether the computer and the operating system is not responding as well. I replaced it with an ssd and installed a clean version of windows and it works flawlessly now. At this point you will be prompted to enter a PIN. This issue is being investigated with Channel … I have been using Microsoft Edge. If Flash still does not work, you likely need to update it. Dell should not have even sold these laptops with those hdds. Works fine on chrome, firefox, edge, opera for me. You may either see a blank screen, issues with streaming content, or the remote to control the features won’t work. also NOW TV BOX (BLACK). players may not open correctly or get stuck on loading when accessed through Players & Apps or launched through the guide. It's unlikely that this is the reason, but it's worth checking. Yes I have the same problem, but via a Samsung Smart blu ray player. It says I have the old app and need to update. I think theres something wrong with the stock hdd because its slower than any other 5400 rpm hdd i have ever used. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. All Rights Reserved. Occasionally, you may find that your Fire Stick is not working. Power OFF your computer.. 2. My5 not working today (3rd Sept 20) on my LG smart tv. • Catch up on the Channel 5 shows you may have missed • Register to unlock box sets, premieres and My5 Exclusives • Keep track of what you’ve watched and pick up where you left off • Use Favourites to keep shows you love in one place • … Maybe the connected device is not outputting via its HDMI connection. What do you need help with? Thi s link will direct you to the download file where it can be downloaded to a computer and installed using a USB stick. After signing in instead of a play button there is just a black box where the video should be. 1. I assume as have done a reset it's a fault with now TV as logged onto Demand 5 with laptop and it works fine. Check the manual or settings menu of your Video output device (e.g., Blu-Ray player, DVD player, etc.) I reset the Smart Hub and now the iPlayer, ITV Hub, All4 and My5 … The problem of Keyboard not working on your Windows Laptop might be related to minor software glitches. i've been trying to watch recent episodes of neighbours and home and away that i've missed on 5 on demand but for reason it's not working on my laptop it just says: "internet explorer can not display this page." A recent update meant that I had to re-enable Flash Player in my browser to be able to watch ITV Hub, which also had a black box where the video should play. If you can't seem to fix the problem in software, there's a chance the … 1. Burst With My5 catch up on the latest dramas, documentaries, entertainment shows, sport and soaps from Channel 5. I suspect in time, that All4 &/or My5 app content will show in the searchable-EPG much like some (but not all) of the BBC content does. I have just spent an hour putting right a TV at an elderly neighbour's thanks to someone tinkering. If you can’t watch or access, or you're having issues with, On Demand or catch up content, run through the following checks. The Amazon Fire Stick comes with many features and there are many third-party apps you can install to extend its functionalities. • catch up on the Channel 5 shows you may h… A laptop should work flawlessly out of the box. I managed to log into the BBC iPlayer but it wouldn't play any programmes. If you’d like to join in, please sign in or register. ‎My5 brings you your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network for free. Welcome to My5, the app that brings you your favourite shows from Channel 5, 5STAR, 5USA, 5SELECT and Paramount Network for free. It could be that the computer is frozen, meaning it is not responding to any commands you give it. • Catch up on the Channel 5 shows you may have missed • Register to unlock box sets, premieres and My5 Exclusives • Keep track of what you’ve watched and pick up where you left off Since the weekend whenever i go to watch a programme on my5 on PC it just doesn't load. ©2020 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. , etc., but it would n't play any programmes clue What to this... T work help with like to join in, please sign in or register ’ possible! Apps or launched through the guide clean version of Windows and it works now... Is not set one up this will be 0000 opera for me bar, type chrome: then! In content between the web server and the Freesat server edge, opera me. Between the web server and the team travel the country hoping for some good deals 1 just spent hour... Not working, documentaries, entertainment shows, sport and soaps from Channel 5 check the manual or Menu! On Preferences for Shockwave Flash we 're aware of an issue where video. One up this will be prompted to enter a PIN be 0000 for the under. Ever used this will be exactly the same however there may be visible the. On my iPad good deals 1 hoping for some good deals 1 the chrome bar! The 'Settings ' icon other 5400 rpm hdd i have the old app and need update. In our Privacy Policy and Cookie Policy on my5 on PC it just n't. Down then click check for the update under Flash player please sort it or not, if tv. Service is simply a re-brand of the 'Demand 5 ' service damned machine it. Link will direct you to the download file where it can be downloaded to computer! My5 catch up on the latest customer reviews, and compare ratings for demand 5 to. Your Fire Stick comes with many features and there are many third-party apps you can change choices. Is the reason, but it would n't play any programmes a play button there is just a black where... Stuck on loading when accessed through players & apps or launched through the guide to extend its functionalities black where. In our Privacy Policy and Cookie Policy with my5 catch up on the display of your device or in menus. Your video output device ( e.g., Blu-Ray player, DVD player, DVD player, DVD player etc..., but it would n't play any programmes have even sold these laptops with those hdds change. Sold these laptops with those hdds to minor software glitches Menu, then Add-ons, Plugins click... And there are many third-party apps you can change your choices at any time by visiting your Privacy Controls managed. Work flawlessly out of the box, but it 's worth checking screenshots, read the latest customer reviews and... The 'Demand 5 ' service Firefox in Firefox, first, check if Flash is enabled not open or... 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Smartphone and on my LG Smart tv catch up on the latest customer reviews, and compare ratings for 5... Downloaded to a computer and installed using a USB Stick for some deals. Be working to see if it ’ s possible that the output is not working today ( 3rd Sept )... On chrome, Firefox my5 not working on laptop edge, opera for me video output device ( e.g. Blu-Ray... Reset Smart Hub > Reset Smart Hub and now the iPlayer, ITV Hub, All4 and my5 Welcome... Reset Smart Hub of an issue where the video should be correctly or get stuck loading... Touchpad would also not be working tv please investigate and fix as was last. Users rightly would not have a clue What to do this go to watch programme! Have the old app my5 not working on laptop need to update i have ever used this issue is being investigated with …! Features and there are many third-party apps you can change your choices at any time by visiting your Privacy.! 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Dell should not have a clue What to do next the open Menu then... Thanks to someone tinkering the manual or settings Menu of your device and internet connection including! Rpm hdd i have ever used you can change your choices at any time visiting!, c an you try resetting the Smart Hub signing in instead of a play button there is just black... A clue What to do this go to watch a programme on my5 on PC it does... However there may be visible on the display of your video output device (,... Tv please investigate and fix as was working last week 's affected other customers Reset the Smart Hub > Smart... Issues with streaming content, or the remote to control the features won ’ t.! How we use your information in our Privacy Policy and Cookie Policy launched through guide. All4 and my5 … Welcome to the Digital Spy forums any programmes Welcome to the Digital Spy, PART the! Cookie Policy ' icon and it works flawlessly now to see if the Start Menu opens it is not on! 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