I did an order for progressive lenses, which I received in a timely manner in a nice package. ). So easy to order.”Lexi H.   VT. We’re available by phone (888.492.7297) and chat every day from 9 a.m.–10 p.m. For more info on Warby Parker, check out our review and FAQs. They patiently gave feedback while I tried on pretty much every style. Won't use them again. The staff at your Columbus Avenue store were pleasant and very helpful... You've got a customer for life!”Carmelo C.   NJ, “Excellent customer service!! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I also loved the Home Try-On program. Their quality of lenses are all around amazing and I love wearing my glasses every day. Although Warby Parker is a boutique retailer, they have 13 locations nationwide, so buyers can often visit a store to check out the selection in person. The whole process only took a few weeks. Warby Parker is also one of few online glasses retailers to offer a storefront experience in addition to their online services, maintaining over 100 brick and mortar locations around the U.S. It gives you the opportunity to ask family, friends, and coworkers their opinions instead of just the people who are in the store with you.”Briana W.   MD, “I have worn glasses for many years and have been disappointed by the selection in my area. I have spoken with, chatted with, and emailed service representatives of this company to purchase, make adjustments, and exchange my glasses; all were kind, courteous, and very helpful! You can choose from progressives and … Clear instructions. Stop paying for overpriced glasses and get a pair of some of the best glasses that I ever had. Amazing service.”Avery L.   MI, “I love the frames and the way they fit. I didn't have my prescription, and that was totally OK.”Shawanna R.   TX, “Excellent service. Beautiful frames!”Amanda S.   ONT, CA, “Excellent service, easy-to-use website, timely delivery, helpful and engaged customer service (probably the best part).”Emmanuel O.   NY, “My experience in the store was great. Roosevelt in Greystone From $95. Too bad it costs $50 for prescription, and they don't take any insurance. Helpful with good taste. A: Plenty! Warby Parker retails both online (they’ll mail you up to five frames to try at home for free) and in brick-and-mortar locations in 18 states, the District of Columbia, and Ontario, Canada. I really enjoyed my experience and will be using Warby Parker again in the future and have already told so many people about my great experience!”Stephanie T.   RI, “The price was right. After a few weeks one of the lenses popped out, and I thought I may have made a mistake. and this was by far the most pleasant experience I've ever had. Warby Parker Review - The Verdict Warby Parker sets the standard in the glasses industry. I called them and they said they needed my Pupillary Distance (PD) to complete the order. Genius.”Kimberly G.   OH, “I love the quality, looks, and ease of purchase!”Natalie K.   FL, “The glasses are lightweight, fit my face comfortably and are great quality for the price.”Niko E.   TX, “This company is the strongest example I have come across of a perfectly conceived and executed product—quality and fashion for value, beautiful packaging, clever copy, and speedy, knowledgeable service.”Ann F.   NY, “Tried it for the first time and loved my experience. They said that they could not find my PD information? Pick 5 frames to try on at home (it's free! Positive Warby Parker Glasses Reviews A quick and easy process was the highlight of a 5 star Warby Parker review at ConsumerAffairs. When I first heard about online glasses I was not a big fan of it myself, but let me tell you why I love Warby Parker. After a month I called. Please do. ME, “I don't like to shop, but I enjoyed the environment at the store. Was told there is a note on account (Warby Parker) saying Nashville bombing was near Warby Parker store, totally understandable, but WParker should've contacted me in some manner. LOVE the socially conscious aspect, too.”Dianne W.   NJ, “What's not to love? ConsumerAffairs is not a government agency. Warby Parker sells their own designs, which are available in virtually every color of the rainbow. Other than that, I'm so pleased. Plus, Warby Parker accepts my insurance so I didn't have to pay a ridiculous price for nice frames! They sent me a new pair of glasses and a free return label to return the defective glasses. Our content is intended to be used for general information purposes only. She was just as helpful, and easily accessed the information from my previous call. No! The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. When I tracked package, it gave a date but never came. I was told they would cancel delivery of second pair. We keep the costs down by producing our own eyewear, from the very first sketch to prototype testing to finishing touches. :). Your employees are friendly and knowledgeable, and the best part: completely affordable glasses. Haven't gotten my lens yet, but I like their business model. Everyone was very kind and helpful. I got my first pair of Warby Parkers today and they are perfect. Love them.”Maggie P.   CA, “Customer service was top notch and efficient, and the product is stylish and affordable.”Andre T.   MA. I tried to purchase a pair of prescription glasses but they refused to use my prescription because it was expired for only a few months. Sherri. Made me feel nauseous. The fact that you give a pair of glasses is the reason why I pick Warby Parker out of getting it anywhere else.”Nerea A.   FL, “I love that y'all give a pair to someone in need! The ability to try on glasses before you buy them is a major benefit when purchasing online, so this alone can make it worth it to buy from them. Prescription eyeglasses starting at $95. They are beautiful, sturdy, well made, and I absolutely love them! I can't get to the nearest location during the week so it was helpful that I could do everything online.”Jennifer T.   MA, “Home Try-On was incredibly easy, convenient, and led me to purchase glasses.”Jeffrey F.   NY, “Home Try-On was amazing, and didn't take long to get GREAT glasses with awesome style. Warby Parker is known for its affordable frames and lenses with anti-reflective, scratch … Blue light eye strain is a joke! My in-store experience was fine. Unsubscribe at any time. On call I was given again, same time frame for delivery. I put it back in, and in a few days it happened again so I called the company. Warby Parker designs and sells prescription eyewear and sunglasses. The frames were gorgeous, the lenses were great quality, and the price was unreal. Do you want to buy Warby Parker online glasses? Of course, I am returning the flawed product. I like to have several pairs of glasses to change my look and I'm able to buy several pairs given their low cost. When I found Warby Parker, I was like this can't be real. I also ended up just calling my local store to process/confirm my order once I sent in my prescription, and the guy was super helpful. Really, what more could anyone expect?”Bob D.   CT, “I've had glasses my whole life, and they're now a very important accessory to me, so being able to buy good quality and affordable glasses so I can switch up my look is SO important to me. I asked to speak to manager, who had me go check mail and they had been delivered that day. I was so excited to experience ordering Warby Parker glasses, especially during the pandemic with barriers ordering glasses in store. You need to go in with the expectation that all of the employees are about twenty and look like they came directly from a Bernie Sanders rally, but they are really considerate, easy to … Well, after I ordered the 5, I found even more that I liked and ordered 5 more. I went to the store to try on my glasses, but ended up purchasing online and having them shipped to the store so that I could have everything touched up and fitted properly. I would be embarrassed to wear the lenses I received, they were not even wearable. I have had no problems whatsoever. Again, arrived in a timely manner, packaged nicely. DON'T CHANGE!”James H.   TX, “First-time shopper and couldn't be more pleased with the selection, quality, speed of delivery and level of customer care! I have eyeglasses and sunglasses from Warby Parker that I bought at a local shop. I was satisfied with my glasses. These cost $110, $220 or $440 respectively, and shipping is included. Also when you buy a pair, you give a pair. They even came in their own hard case, so I didn't have to spend extra money on one. Frames they could but how cheap. Find a new pair today with our free Home Try-On program. The level of customer service was unparalleled in this day and age, and I will be getting all of my glasses there for the rest of forever.”Chris L.   NY, “Great staff. From custom-designed cellulose acetate to ultra-lightweight titanium, we use nothing but premium materials for our frames. Warby Parker review: Style. They should fit and flatter … I ordered a simple tortious shell pattern and felt confident in my choice. Copyright © 2020 Consumers Unified LLC. Store was nicely designed with so many options to choose from. This company is not yet accredited. Super fast turn around on the glasses. All Rights Reserved. One of those many online retailers is the popular Warby Parker. Loved the option of Home Try-On! We decided that I would keep them and take them in for an adjustment once the business opened back up. Warby Parker is a great company to work with. Our eyeglasses start at $95, including prescription lenses. The representative offered to send out another pair free of charge. This tech told me that when last I called them I called and cancelled my order. Your in-store staff could not have been friendlier, more approachable, and helpful. Yet again, it has been an amazing experience!!! My new glasses are perfect.”Ali M.   CA, “My entire experience, from the at home try on to the quality of the glasses I purchased, has been absolutely perfect!”Jenny B.   MA, “Friendly, quick service. Sure can! The delivery was also very quick which was also a plus! Very affordable! .css-1yugmqa{margin-bottom:0px;-webkit-appearance:none;-moz-appearance:none;font-family:proxima-nova,Helvetica,Verdana,sans-serif;font-weight:600;line-height:calc(100% + 10px);font-size:inherit;-webkit-text-decoration:none;text-decoration:none;border:0;padding:0;background-color:transparent;color:#414B56;stroke:#414B56;}.css-1yugmqa:hover{color:#676F78;stroke:#676F78;}.css-1yugmqa:focus{outline:none;}@media (min-width:600px){.css-1yugmqa{border-bottom-color:transparent;}}Blue-light-filtering lenses for any pair.css-1cptkc8{display:inline-block;margin-left:6px;margin-top:-1px;vertical-align:middle;}.css-96y8d{-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg);}Right Arrow. Warby Parker is also firmly committed to social good, joining the ranks of other socially-conscious brands like TOMS, Thrive Market, and Bombas socks. Overall, Warby Parker is a great place to shop online for affordable prescription glasses and sunglasses. Guaranteed. Warby Parker has made a name for itself as one of the top online glasses sellers: What they offer: single-vision and progressive lenses, as … I had an eye exam just prior to the Covid-19 stay at home orders, and desperately needed my glasses updated. Great quality glasses for a very good price. Its definitely a process I would go through again. Get buying tips about Glasses Online delivered to your inbox. What else should I know about Warby Parker? Our Home Try-On program allows you to try five frames for five days—all for free. Warby Parker came to be because of a problem. Top marks!”Pablo B.   CA, “Excellent customer service! After a while I called again and friendly person said by end of the week. Pick 5 frames to try on at home (it's free)! Reviews from Warby Parker employees about working as a Store Manager at Warby Parker. I just love Warby Parker!”Amanda S.   OR, “Amazing service, great selection, awesome price, and the ability to ship pretty much anywhere. Q: What do people have to say about Warby Parker? 39 reviews of Warby Parker "Honestly, I never give five-star reviews, but Warby was surprisingly helpful and refreshing. COVID update: Warby Parker has updated their hours and services. When I found Warby Parker, I was like this can't be real. You answered all emails quickly and answered all questions I had. Warby Parker Review. When they came if I could have I would have jumped through the roof. I ordered a pair of glasses from this company then waited a couple weeks without hearing from them. Come on by for assistance and styling from any of our advisors, have our opticians adjust your Warby Parker … Correct. !”Rebecca F.   MI, “Great quality for a great price, and lots of cute options to choose from.”Claire G.   VA, “I love the price point and quality of the glasses! My new glasses are just fine! Both cases are great quality. I called them again. You get more than you pay for. Low price, easy process, quality frames, cute styles, loved it all.”Jessica S.   CA, “Warby Parker glasses are stylish, inexpensive, durable and exceptional in quality. I love you guys.”Elisa J.   FL, “Amazing product, immaculate customer service, seriously great price point. Retail Optical Goods. Although it took 20 days and I couldn't get ahold of anyone in customer service (800 number) or live chat, I'm really happy with the glasses! Warby Parker/ John Francis I started wearing glasses in the fourth grade, back when “four-eyes” was an actual insult and cute options for a bespectacled 10-year-old were pretty slim. 124 reviews from Warby Parker employees about Warby Parker culture, salaries, benefits, work-life balance, management, job security, and more. The reps were so kind and helpful. The product quality was incredibly subpar. We value your privacy. “The one-star reviews of Warby Parker all sound like they were written by disgruntled opticians. Sunglasses: We aim to provide readers with the most up-to-date information available about today's consumer products and services. I highly recommend Warby Parker! Quick delivery. Rainbow colors: My glasses arrived within 10 days, as promised. Last year, Warby Parker rolled out the option to add blue-light filtering to your prescription lenses in response to the market’s demand for glasses to help reduce the ill effects of looking at a digital device for long periods of time. This is my fourth pair of glasses from here and won't be my last. Also I don't remember the frames starting at $95 before adding specifics. The emails and delivery are also very cute and straight to the point. Their pricing hasn’t changed since they’ve been in business – it’s still $95 or $145 for most pairs, with a few premium frames available now for $195. Both the Home Try-On box and my actual frames arrived quickly. I did the 5 pairs of glasses at home trial. From the moment I made my order to the moment I picked up my glasses. The company also offers competitive pricing and designer-like frames. Win-win.”Kendel M.   CT, “The affordable cost for the total eyeglasses buying experience—exam, frames, and lenses.”Walter S.   PA, “Quality without crazy prices.”Kelsey C.   SC, “Price is unbelievable. I'm now determined to shut down this misleading/untruthful advertising and sales technique. We pride ourselves on out-of-this-world customer service. :)”Joanie H.   WI, “I love the customer service y'all provide. I encourage you to give them a try!!!! Prescription was spot-on.”Frederick T.   NC, “Amazing service, stylish frames, and fast turnaround.”Maryia M.   NY, “I love my glasses! My progressive glasses arrived, and I was very pleased! Warby Parker was phenomenal all the way through. My purchase helps distribute a pair of glasses to someone in need? I called again when They didn't come next week. Not only was the product spectacular, but the employees selling the product were just as wonderful!”Kali E.   TX, “There's just not a downside to your business and how you operate— you make it very easy to order, return, etc. Quick to communicate with me when I forgot to send something in. I love that you can just upload a picture of your prescription. I only shop at Warby for frames!”Chloe M.   SD, “Everything was so easy! I placed my order for prescription eyeglasses, a case, and lens cleaner on Aug. 1. By Jonathan Evans. I will absolutely recommend Warby Parker!”Naomi B. They were already in mail and they canceled them after taking a month to send and never updated me. They should've just let me have two pairs. Made my first purchase, absolutely loved the frames. I utilized the virtual try-on as well as the at home try-on and found the perfect frames! Shopping at Warby Parker was fun!”John P.   IL, “The service was great. Warby Parker Blue-light Glasses Review. So overall I'd like to rate my experience with Warby Parker as great. I ordered the at-home try on back in April and after thinking about it for a while I decided to order my favorite pair of the 5. Yet, they arrived much later than the 10-day description and the pattern was nothing like I had ordered. Person said sorry they should be there soon. Then I got the five frames to try at home and still did not believe this was real. Sep 30, 2020 Ben Alsop. Since day one, over 5 million pairs of glasses have been distributed through our Buy a Pair, Give a Pair program. I gave it to them on the phone and asked them to send me a confirmation email stating that they received my information and my order was good to go. I can't wait until my new progressive frames arrive!!!! Just amazing : )”Lindsey C.   IN. Our history! Multiple locations: The Five Things You Need To Know About Warby Parker I can't believe I waited this long to try them. WP made an exception and sent me the second 5 before I returned the first 5! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. “The service I was promised was the service I got. LA. I don't recall if they had the virtual try on experience two years ago - but I don't think they did. While there are many positive reviews on the same site, some of the negative reviews step from shipping and dealing with employees. I then researched and found there was no evidence to support their advertising. The ordering process could not have been easier. I then ordered 2 of the 3 pairs of glasses that I liked, with single vision lenses. Easy checkout and received glasses in just over a week to my door.”Lauren B.   MI, “Very good overall experience—shopping, purchase price, and delivery.”Mina S.   MA, “Fashion frames at great prices! Sign up to receive our free weekly newsletter. Also, the cost of frames (which I am usually unhappy with) and progressive lenses are insane! Thank you again!”Betsy C.   LA, “Easy and simple process. Founded in 2010, Warby Parker offers a unique take on vision. I truly was excited to receive the lenses. Fast, free shipping both ways. Then I got the five frames to try at home and still did not believe this was real. Customers can shop in a Warby Parker store or have the company mail them up to five frames to try on at home. I always appreciate a customer-centric business model. No hassle company, loads of help, and also reaches out to help others in need. ... reviews and/or responses on this website to affirm that … The price was very affordable, even for me (and I have a very severe prescription). Amazing experience throughout my buying experience.”Sharon H.   NV, “Amazing customer service and quick delivery. Always with a can-do attitude. I was attracted to Warby Parker because of the blue lens tint advertising. You can browse our complete line of eyeglasses and sunglasses at any of our 120+ locations. Its location on this page may change next time you visit. When I asked them why they didn't contact me for this information they blamed a glitch in the system. Glasses are a huge deal to me since I wear them every day—they have to be something that I can wear with everything. Also, love that you give back globally.”Lori S.   NY, “Great service and pricing, beautiful frames, and I like supporting businesses that give back to the community.”Robin A.   AL, “The personalized service, high-quality product, and social impact part of the company's mission to give a pair of glasses to someone in need!”Kristina F.   NJ, “I love the glasses and I love that you give a pair to someone in need with each purchase. Warby Parker is most well-known for its Home Try-On program, which allows you to try out up to five pairs of frames before you select your pair to purchase. I was ecstatic when I learned about your Rockefeller Store since I work in the building. Warby Parker has definitely won my loyalty for life. I heard great things about Warby Parker but it was not a good experience, terrible customer service. Great job. Glasses are an extension of your body. Pros Everybody at Warby Parker tends to be very welcoming and supportive. Helpful experience in the Tulsa store. A link has directed you to this review. The glasses are supposed to take 7-10 business days. I had previously done the free Home Try-On, so it wasn't a long process for me to choose glasses. Nope!”Matthew A.   IL, “Friendly staff that did not pressure me in shopping for frames. I was also able to upload my new Rx quickly and the glasses were created just like that!”Jessalyn I.   AZ, “I've been wearing glasses for over 45 years (yikes!) The frames are so modern, stylish and incredibly affordable.”Savannah M.   IL, “They did exactly what they said they do—fun to try, easy to buy, and a very reasonable price!”Lydia P.   MO, “The process was easy, customer service was excellent (loved the text messages and email updates), quality and affordable product, and eligibility for insurance reimbursement. Love the selection of frames and the ease of ordering. Will definitely recommend this game-changing deal to anyone in need of glasses. The company provide higher quality, better-looking prescription eyewear at the lowest possible prices because they design and produce all their frames in-house. Amazing price, and they look great. Warby Parker has a consumer rating of 2.68 stars from 273 reviews indicating that most customers are generally dissatisfied with their purchases. It's awesome to know that you give a pair to someone in need as well.”Sarah H.   TX, “I love the fact that you give a pair to someone in need and I LOVE the styles!”Alyssa M.   WA, “Nice people, great service, cool glasses, AND they give a pair to those in need!”Amanda P.   NY, “It's an amazing company. Best idea ever! I am a very satisfied customer, and appreciate their professional and helpful customer service department. Also, a one-stop shop with eye exams.”Steven G.   PA, “Love the glasses and pricing. They stand behind their product and do everything they can to help you if you do have a problem. About Warby Parker. Thank you, you have successfully subscribed to our newsletter! I now own four pairs.”Anne C.   GA. Wait—I can try frames at home...for free? :)”Jared L.   SC, “I think it's a great idea to send five pairs of glasses to potential buyers to try for five days before they make the decision to purchase. I actually found a pair that I liked that isn't available for try on - but I ordered it in another color to see if I liked the way the frame looked on my face. On consumeraffairs.com, the average Warby Parker glasses review was 2.5/5 stars, based on 37 responses. FAQ. All prescription glasses from Warby Parker start at $95, but after adding blue light filtering lenses (essential for anyone who stares at a screen for hours on end every day) and 1.67 high-index lenses (recommended for anyone with a prescription over +4.00) my order total came to $175.